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Log off / log in issues

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  • Member since
    October 2016
  • From: Louisiana Gulf South
Log off / log in issues
Posted by Mrchntmarine on Tuesday, August 4, 2020 8:12 AM

so yesterday, like others, I was unable to get logged out. I cleared cache and cookies and it worked, got logged out. Well, this am I was unable to get logged in...  With either safari or Firefox on iPad. Tried a couple of times , no good, UNTIL - I checked the "keep me logged in box" on the sign in page. I'm now in, but don't like staying in / on....  FYI. 

 

Keep on building!

  • Member since
    July 2014
  • From: Boise ID area
Posted by modelcrazy on Tuesday, August 4, 2020 9:55 AM

See! that's why I don't want to log out!

GAF
  • Member since
    June 2012
  • From: Anniston, AL
Posted by GAF on Tuesday, August 4, 2020 1:22 PM

I'm unable to log-on also on my main computer.  I'm on my tablet at the moment.  Last night I was unable to log-on with Firefox, so I used Opera. Now Opera is unable to log-on.  I clear all my cookies on log-out, so clearing the cache doesn't work.  Wonder what's going on?

Gary

PS> Mrchntmarine gave me a hint, and I clicked the "stay logged in" box and was able to log-in with Firefox.  Still, that will go away when I log out and the cookies are cleared.  This forum...  Sad

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Tuesday, August 4, 2020 1:58 PM
Hi everyone, So, I see that we're having some issues with both logging in and out on the FSM Forum. Just to let everyone know, we are definitely aware of the difficulties this is causing and we're looking into it. We think we know the cause, and, now, we're working toward a permanent solution. I know it's frustrating, but we are working the situation and will let you know when a fix is in place just as soon as we can. Regards, Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    August 2015
Posted by Modeltruckbuilder on Wednesday, August 5, 2020 5:38 AM

FYI - I was just able to log in then log out normally. I then logged back in to make this post, no issues encountered as of yet.

Edit-

Windows 10, Firefox 79. Both are current and up to date

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Wednesday, August 5, 2020 8:44 AM

Tim Kidwell
Hi everyone, So, I see that we're having some issues with both logging in and out on the FSM Forum. Just to let everyone know, we are definitely aware of the difficulties this is causing and we're looking into it. We think we know the cause, and, now, we're working toward a permanent solution. I know it's frustrating, but we are working the situation and will let you know when a fix is in place just as soon as we can. Regards, Tim
 

Hey Tim - tks much for the update.  As a follow up - i just tried to log in and all i got was the log in screen after entering my credentials and hitting enter.  As mentioned, I had to then try again and leave the keep me logged in box checked and i got it - but i prefer not to stay logged in.  Wm

Safari, Catalina - mac.

 

Keep on building!

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Thursday, August 20, 2020 4:26 PM

I ran into this again just now, on my company's laptop.  I followed my bookmark to the forum and saw that I needed to log in.  Choose Login, enter my username and password, and no login.  I was logged in on that same machine over lunch.  Happened in both Chrome and Firefox.  Clearing the browser cache, including cookies and login info, did not resolve it.

I'm logged in now on my personal machine, successfully.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Friday, August 21, 2020 12:03 PM

Annnnnnnnnnd-it's working today, from this machine.  Though it took a long time for the login page to close and the forum index page to load, than it usually does.

Weird, wild stuff!

The bigger the government, the smaller the citizen.

 

 

  • Member since
    August 2015
Posted by Modeltruckbuilder on Thursday, September 10, 2020 6:28 PM
The logout issue appears to have returned again. Deleting site cookies signs me out, same as before
  • Member since
    March 2003
  • From: Western North Carolina
Posted by Tojo72 on Thursday, September 10, 2020 7:52 PM

I don't understand why logging out is such a big concern,I check the leave me logged on box when I logged on a long time ago,so all I do is bring up the site and bang i'm on,no delays.I never log off.

  • Member since
    August 2015
Posted by Modeltruckbuilder on Thursday, September 10, 2020 8:29 PM

Tojo72

I don't understand why logging out is such a big concern,I check the leave me logged on box when I logged on a long time ago,so all I do is bring up the site and bang i'm on,no delays.I never log off.

 

The inability to log out normally is an indication that the forum is not functioning properly. The SA forum also has the same issue, and both forums share similar software so it's a common problem. My intention was to hopefully bring it to someones attention in order to inform the techs working on the issue so it can be corrected. It's been ongoing for quite sometime now and I would imagine it's quite frustrating for them as well.

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Saturday, September 12, 2020 9:53 PM

Tojo72

I don't understand why logging out is such a big concern,I check the leave me logged on box when I logged on a long time ago,so all I do is bring up the site and bang i'm on,no delays.I never log off. 

Generally it's a good practice to log out of websites, security-wise.  But the issue isn't with logging out.  The issue is exiting the forum-not logging out, but just navigating away and closing the browser session, and then returning later, a day later, say, with a different browser session, and getting challenged to log in, despite not having logged out before.  And the login process fails.  It's a problem with the forum.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    November 2008
  • From: Central Florida
Posted by plasticjunkie on Friday, October 2, 2020 1:35 PM

Using my IPhone, I log on then scroll down and have to log in again. This happens sometimes 3 times.

I'be given up on reporting stuff like this. 

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Monday, October 5, 2020 11:26 AM

still busted - when i log in, its says im not logged in until i click a next page to go to.  Then it shows as logged in.  When i log out, it keeps me logged in.  I have to close the window/tab then next time i will have to log in again.  But it will only log me in if i choose "stay logged in" option.....

 

Keep on building!

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