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Cannot stay logged in, won't let me log in on Chrome

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  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Cannot stay logged in, won't let me log in on Chrome
Posted by scottrc on Wednesday, October 6, 2021 3:49 PM

This happened a few months ago where I could not log in no matter what I did.  Then about August, the site accepted my log in and would keep me logged in.  I had been a paid subsriber then whole time and as of now, when I go to Extra's, it opens a new window and it won't let me log in.

I am using Chrome on Windows 10 with a August 5th update.

I am also having a lot of issues with the bottom ads that pop up and then expand when I try to close them.  There are so many times I can visit the Best Buy site or shop for a new Chevy when all I want to do is look at the Reader Gallery.  I don't mind the sidebar adds, just get rid of the pop ups.  

  • Member since
    March 2015
  • From: Close to Chicago
Posted by JohnnyK on Wednesday, October 6, 2021 4:41 PM

I use Windows 10 and MS Edge and I get automatically logged-in when I go to the forum. I also get no bottom ads. However, I do get logged out when I click in Extras. Two more things, I get no e-mail notifications and I cannot log-in from my Macbook. The entire FSM website is a mystery.

Your comments and questions are always welcome.

  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Thursday, October 7, 2021 9:32 AM

Its nuts, I cannot log in through Edge, it won't take my password, the same password that it will allow me to use in Chrome.

I go into Update Account and it won't let me log out or access my password, instead, I am routed to the Kalmbach main page.

I can revserse back into my Update Account settings page which is a security concern.

This site is a mystery, and a potential security risk. 

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, October 7, 2021 9:34 AM
I have copied your reports and passed them along to the online support team. I'll report back as soon as I hear from them. Thanks, Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Monday, October 11, 2021 8:14 AM

Thanks Tim,

At the moment, I and logged in with Chrome.  Any tips on controlling the bottom pop up banner and being able to log into the "Extras" section will be appreciated. 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Monday, October 11, 2021 11:56 AM

Have you tried clearing your Chrome cache?

The bigger the government, the smaller the citizen.

 

 

  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Tuesday, October 12, 2021 8:07 AM

Yup!

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Tuesday, October 12, 2021 8:35 AM

Thanks, Scott, just making sure.  There was an issue with logins several months ago, with similar symptoms.  It was a true bug that needed to be fixed, but a workaround in the meantime was to clear the browser cache when it happened.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Thursday, October 14, 2021 8:18 AM

I was able to log into the Extras last night and everything seems to be working.  Don't know what happened.

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