I ordered some things from HobbyWorldUSA over a year ago and was having good luck at first, since their selection of MRP paint was really good and they had almost all of it in stock. The second time I ordered from them didn't go nearly as well. One of the items I ordered was in stock, but they only had 1 of them, and I ordered 2. So, 1 was put on back-order. No big deal, or so I thought. They actually billed me for the back-ordered item up-front, which was kind of a questionable business practice, but I went along with it, figuring I would eventually get my item and it would all come out in the wash. I gave them 6 months, they never got the item back in stock (which was fine, since Sprue Brothers got some back in stock, so I got the remaining item I needed from them). So, I sent an e-mail to them asking for the item to be shipped or I would like a refund. They never responded to my e-mail. The money was never refunded...and as a final "benefit" of my patience in waiting for 6 months, I was also SOL for being able to file a claim with Paypal to get my money back. Not sure where to tell you to go for Zero Paints, but I definitely would NEVER go there again.