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Problem with site on my phone, Android & on PC

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15 replies
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  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Thursday, June 24, 2021 4:23 PM
Notifications and being able to change my registered email is still not fixed.

On Ed's bench, ???

  

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Thursday, March 11, 2021 6:24 PM
They never did fix my email where it change but did say my notification option boxes aren't checked off by when I look at them all of the notification options are checked off.

On Ed's bench, ???

  

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Sunday, February 28, 2021 10:54 AM
Tim, Have you had any luck with changing my email? I havnt heard a thing from the site and when I try that link its telling me that my current email is invalid? Does the link only work if there is a paid subscription?

On Ed's bench, ???

  

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Thursday, February 11, 2021 4:45 PM
Thanks Tim!

On Ed's bench, ???

  

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, February 11, 2021 1:20 PM

Please email me directly at tkidwell@kalmbach.com and I'll get you talking to the right people to help you.

Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Thursday, February 11, 2021 1:18 PM
I've been trying that to change my email address but it hasn't been working for me.

On Ed's bench, ???

  

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, February 11, 2021 8:56 AM

68GT

Tim, any suggestions on not being able to change my email address or how to get notifications?  I'd really appreciate some feedback on this.

 

Ed,

Frankly, the nofications challenge has been an issue we've been trying to track down for years. It's an elusive beast, and we have yet to find our Pallamedes to bring it to ground. Honestly, at this point, it will probably have to wait for when we replatform the community site and start with a fresh slate.   

If you need to change your email address with Kalmbach, you should be able to do it here.

Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Wednesday, February 10, 2021 5:00 PM

Tim, any suggestions on not being able to change my email address or how to get notifications?  I'd really appreciate some feedback on this.

On Ed's bench, ???

  

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Wednesday, February 10, 2021 12:49 PM

We're looking at security protocols regarding some of the issues. Thus the test post.

Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Wednesday, February 10, 2021 12:45 PM

68GT

Still no reply from the mod I messaged and no comment here from a mod.  Sad

 

 

Test post.

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Tuesday, February 9, 2021 8:42 PM

Still no reply from the mod I messaged and no comment here from a mod.  Sad

 

On Ed's bench, ???

  

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Friday, February 5, 2021 4:32 PM
I actually did get the phone back in working order last night. I cleared the cookies and history again and I even cleared the stored passwords and anything having to do with FSM. I'm was finally able to log into FSM through the phone. Thats one down.

On Ed's bench, ???

  

  • Member since
    April 2003
  • From: USA
Posted by keavdog on Thursday, February 4, 2021 9:46 PM

Try clearing your browser data.

touch the elipses at the bottom right ...

touch settings

touch Privacy

touch Clear Browsing Data

I would select browsing history, cookies and cached images and files 

then touch Clear Browsing Data at the bottom

Hope that works for you.

Thanks,

John

  • Member since
    July 2004
  • From: Sonora Desert
Posted by stikpusher on Thursday, February 4, 2021 8:40 PM

Unfortunately the mods don't seem to give much feedback on these threads unless there are multiple users having similar problems. 

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    February 2010
  • From: New Jersey
Posted by 68GT on Thursday, February 4, 2021 7:09 PM
Over a week with no Mod response. I've also tried to log out and back in on my PC figuring that might help but was unable to log out on the PC. Running FireFox on the PC. Going away to take care of some business and be away from the PC for a week so I'll be awol pretty soon.

On Ed's bench, ???

  

  • Member since
    February 2010
  • From: New Jersey
Problem with site on my phone, Android & on PC
Posted by 68GT on Tuesday, January 26, 2021 4:08 PM

  1. I have a problem on my phone where I cant log in or out or post through my phone.  Have a Galaxy A6 and I think it uses Chrome.  Page says welcome back, Log out and update account on the left side of the black bar but they do nothing and it looks like I'm not logged in.  I cant log out or log in.  Was in the hospital this summer for a few weeks and thats when I first noticed it.  Kind of sucked that all I could do while in there is look and couldnt comment or post anything.  I've cleared the cookies also with no results. The FSM site is the only site I have issues with on the phone?
  2. I havnt recieved notifications on subscribed posts for some time now.  When I go into my profile is says I'm not subscribed to anything but I know I've checked the boxes. Super annoying when your waiting for advise or if you are running a GB.
  3. Thinking my provider is the bottleneck I tried to change the email to a Gmail account but the site will not change the email it even though it tells me the email was changed.

Any suggestions? 

Ed

On Ed's bench, ???

  

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