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Can't log out

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  • Member since
    December 2020
Can't log out
Posted by TheDemiGod on Sunday, February 7, 2021 9:24 PM

What gives? I can't log out when I want to. 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Monday, February 8, 2021 12:46 PM

I duplicated this.

I clicked the Logout link in the upper right-hand corner of the page:

I was not logged out.  

Looking in the developer's tools, the Console tab, I saw these 4 errors recorded, when I clicked Logout:

I'm running Chrome, Version 88.0.4324.146, Windows 10, on a Lenovo ThinkPad.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    August 2015
Posted by Modeltruckbuilder on Monday, February 8, 2021 1:57 PM
The Log Out issue has been going on since last June or July. One thing you can do in order to log out is to delete any of the cookies stored on your device pertaining to Fine Scale, normally that will log you out. You can also view the forum in a private window, log in as normal and once you close your browser you will be logged out. I personally use the private window here since the log out issue has existed. Granted it can be an inconvenience, but I prefer to log out when I leave this or any other site I might visit.
  • Member since
    March 2015
  • From: Close to Chicago
Posted by JohnnyK on Tuesday, February 9, 2021 1:10 PM

I never logout because I fear that I will not be able to log back in.

Your comments and questions are always welcome.

  • Member since
    September 2012
Posted by GMorrison on Tuesday, February 9, 2021 1:19 PM

I keep seeing this thread and haven't responded, but this hasn't been a problem for me.

 

Bill

 Modeling is an excuse to buy books.

 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Tuesday, February 9, 2021 3:41 PM

GMorrison

I keep seeing this thread and haven't responded, but this hasn't been a problem for me. 

Bill 

It's never been a problem for me, either, because I don't usually log out of my FSM session, on this machine.  But I clear my browser cache on it, several times a day, though, so the cookies get deleted.

I found an older post about this issue, from June 2019, so it's been with us a while.  It's akin to the issue with logging in, in which the forum member submits his username and password, the login appears to complete, but he's not logged in.  The workaround there, too, was to clear the browser cache and delete FSM cookies, then try again.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    December 2020
Posted by TheDemiGod on Wednesday, February 10, 2021 8:18 PM

the Baron

I duplicated this.

I clicked the Logout link in the upper right-hand corner of the page:

I was not logged out.  

Looking in the developer's tools, the Console tab, I saw these 4 errors recorded, when I clicked Logout:

I'm running Chrome, Version 88.0.4324.146, Windows 10, on a Lenovo ThinkPad.

 

 

I know the LOGOUT icon is there. Everytime I click on it to log out, it won't let me log out.

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, February 11, 2021 9:14 AM

As Baron says, this is a cookie issue and has to do with the community plaftform itself. It appears that the issue most often occurs with Chrome, but has cropped up with other browsers, too. As with other challenges on the forum, we have a list and we are triaging with respect to what is most important. Right now, the 403 Error and the iOS conundrum run at the top of the list. Usually, clearing your browser's cache will do the trick and log you out.

Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Thursday, February 11, 2021 2:40 PM

TheDemiGod
 
the Baron

I duplicated this.

I clicked the Logout link in the upper right-hand corner of the page:

I was not logged out.  

Looking in the developer's tools, the Console tab, I saw these 4 errors recorded, when I clicked Logout:

I'm running Chrome, Version 88.0.4324.146, Windows 10, on a Lenovo ThinkPad.

  

I know the LOGOUT icon is there. Everytime I click on it to log out, it won't let me log out. 

Never figured that you didn't know it.

I test software for a living, so when I saw your post, I thought I'd try it myself.  And I just recorded my test's specifics, to help the developer who gets assigned to resolve this.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, April 11, 2021 9:21 AM

Tim Kidwell

 Right now, the 403 Error and the iOS conundrum run at the top of the list. 

Tim

Is there a way to get the no notifications issue bumped up the chain?

 

Keep on building!

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, April 11, 2021 9:24 AM

the Baron

 

 
TheDemiGod
 
the Baron

I duplicated this.

I clicked the Logout link in the upper right-hand corner of the page:

I was not logged out.  

Looking in the developer's tools, the Console tab, I saw these 4 errors recorded, when I clicked Logout:

I'm running Chrome, Version 88.0.4324.146, Windows 10, on a Lenovo ThinkPad.

  

I know the LOGOUT icon is there. Everytime I click on it to log out, it won't let me log out. 

 

 

Never figured that you didn't know it.

I test software for a living, so when I saw your post, I thought I'd try it myself.  And I just recorded my test's specifics, to help the developer who gets assigned to resolve this.

 

Running that test was a good idea.  I may do that too as I cant log out sometimes and I also have to log in twice sometimes.....

 

Keep on building!

  • Member since
    October 2016
  • From: Louisiana Gulf South
Posted by Mrchntmarine on Sunday, April 11, 2021 10:00 AM

Mrchntmarine

 

 
the Baron

 

 
TheDemiGod
 
the Baron

I duplicated this.

I clicked the Logout link in the upper right-hand corner of the page:

I was not logged out.  

Looking in the developer's tools, the Console tab, I saw these 4 errors recorded, when I clicked Logout:

I'm running Chrome, Version 88.0.4324.146, Windows 10, on a Lenovo ThinkPad.

  

I know the LOGOUT icon is there. Everytime I click on it to log out, it won't let me log out. 

 

 

Never figured that you didn't know it.

I test software for a living, so when I saw your post, I thought I'd try it myself.  And I just recorded my test's specifics, to help the developer who gets assigned to resolve this.

 

 

 

Running that test was a good idea.  I may do that too as I cant log out sometimes and I also have to log in twice sometimes.....

 

 

 

didnt run the test yet, i fumble on an ipad, but i got this when logging out on ipad ios 14.4.2, firefox daylight 33.0 (4119).....

 

 

Keep on building!

  • Member since
    March 2015
  • From: Close to Chicago
Posted by JohnnyK on Monday, April 12, 2021 5:17 PM

TheDemiGod

What gives? I can't log out when I want to. 

 

What gives? I can't log in on my MacBook Air (403 Forbidden error).

I think that I'd rather have the log out problem than the log in problem.

Your comments and questions are always welcome.

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Tuesday, April 13, 2021 11:35 AM

JohnnyK
 
TheDemiGod

What gives? I can't log out when I want to.  

What gives? I can't log in on my MacBook Air (403 Forbidden error).

I think that I'd rather have the log out problem than the log in problem. 

The only advice I have, as a workaround, is to clear the browser cache and try again.  It is a real nuisance.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    March 2015
  • From: Close to Chicago
Posted by JohnnyK on Wednesday, April 14, 2021 1:15 PM

the Baron

 

 
JohnnyK
 
TheDemiGod

What gives? I can't log out when I want to.  

What gives? I can't log in on my MacBook Air (403 Forbidden error).

I think that I'd rather have the log out problem than the log in problem. 

 

 

The only advice I have, as a workaround, is to clear the browser cache and try again.  It is a real nuisance.

 

Thanks for the suggestion. I cleared cookies, browser cache and history. I still can't log in on my MacBook Air. However, I can log in on my Windows PC. 

Your comments and questions are always welcome.

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