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I Have A Complaint........

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  • Member since
    May 2003
I Have A Complaint........
Posted by rdxpress on Tuesday, February 17, 2004 5:51 PM
I missed the Feb edition......I always buy off the rack, the only place that
sells Finescale modeler is, CRINGE, Books a Million. Went last week and
they had The MARCH issue. Whats up with this. Its like getting a 2004
car at the end of 2002!!!Why can't you send the new issue in the last week
of the prior month, not the first. Can I order a back issue?
Thanks,
G.W. aka rdxpress
  • Member since
    November 2005
Posted by Anonymous on Friday, February 20, 2004 10:12 AM
The mass market retailers pull the old issues off the shelves as soon as the new ones show up, but I've seen several months' worth of recent issues on the rack in hobby shops, probably hoping for a sale to somebody in your present situation. You might want to call around. Otherwise, you can order a back issue from our customer service dept.

I've wondered about the cover date issue for years, too. I subscribe to about 10 magazines, and they all come out long before the cover month, some as much as 2+ months before. That just seems to be the way the industry works. Don't know why. Next time I see one of our circulation dept. people, I'll ask.
  • Member since
    November 2005
Posted by Anonymous on Friday, February 20, 2004 12:40 PM
I've always wondered that too Lawrence, it would be nice too find out why???
  • Member since
    November 2005
Posted by Anonymous on Friday, February 20, 2004 4:57 PM
Bow [bow] Yes Lawrence, please tell us, we must know! Bow [bow] That question has been buggin me for years.Banged Head [banghead]
  • Member since
    May 2003
Posted by rdxpress on Sunday, February 22, 2004 7:47 AM
Lawrence,
Thanks for the answer, I tried(out of desparation) the only hobby shop
within driving distance but either they sent em back or sold out.They couldn't
tell me which.
I know in publishing there is a 2-3 month lead time but a March issue the
first week of Feb. is pushing it don't you think? I will probably order it. Thanks
for the answer,
Good Hunting,
G.W.
  • Member since
    July 2003
  • From: Dahlonega, Georgia
Posted by lizardqing on Monday, February 23, 2004 2:45 AM
GuessI got lucky, I was able to pick up about 3 months worth that I missed from a shop in the next town over. I think they have them all the way back to oct of last year.
  • Member since
    November 2005
Posted by Anonymous on Tuesday, February 24, 2004 6:40 PM
I guess I found the righ title in this thread. Yes, I have a complaint. The April issue will be coming out soon, it's even on the homepage of this website, but I still haven't recieved the March issue of my subscription. I would like to hear from the staff as soon as possible.Grumpy [|(]
  • Member since
    November 2005
Posted by Anonymous on Tuesday, February 24, 2004 10:20 PM
Alex, you may want to e-mail the staff directly!!!
  • Member since
    November 2005
Posted by Anonymous on Wednesday, February 25, 2004 9:24 AM
QUOTE: Originally posted by alex amarra

I guess I found the righ title in this thread. Yes, I have a complaint. The April issue will be coming out soon, it's even on the homepage of this website, but I still haven't recieved the March issue of my subscription. I would like to hear from the staff as soon as possible.Grumpy [|(]


Alex,

Sorry to hear about the trouble with you not having received the March issue. It was published on or about January 24 so you should certainly have seen it in your mailbox prior to now. Unfortunately once an issue leaves our printer we have precious little control about when it will reach the subscribers and this does happen on occasion.

If you haven't already done so, contact Kalmbach's Customer Service dept at 800-533-6644; explain the situation and they'll be happy to send a replacement copy.

Best regards,


Michael Ellis

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