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no reply from customer service??

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  • Member since
    September, 2015
no reply from customer service??
Posted by gaddarjoker on Wednesday, April 13, 2016 12:25 AM

Hi,

I have an unarrived issue and therefore I've been emailing to customer service for the last month but it seems that I get no response even the standart auto-reply.

Is everything alright there? 

Moderator
  • Member since
    April, 2006
  • From: my keyboard dreaming of being at the workbench
Posted by Aaron Skinner on Wednesday, April 13, 2016 9:47 AM

gaddarjoker

Hi,

I have an unarrived issue and therefore I've been emailing to customer service for the last month but it seems that I get no response even the standart auto-reply.

Is everything alright there? 

 
Send me an email with your contact information and I'll see if I can expedite a solution.
 
Cheers, Aaron

Aaron Skinner

Senior Editor

FineScale Modeler

  • Member since
    July, 2008
  • From: Albany, NY
Posted by jeffpez on Wednesday, April 13, 2016 12:18 PM

I've called customer service several times over the years and always had first rate results. Try calling.

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