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Problems with iOS app

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  • Member since
    February 2010
Problems with iOS app
Posted by gerics on Saturday, October 31, 2020 10:42 PM

Today I tried to view the latest issue in the iOS app. I subscribe through iTune. My subscription is supposed to run out February 2021 but I can't look at the latest issue. It is locked and says I have to pay for it! App is also asking me to log in which I've never had to do before and don't even have a login for the app that I know of. I tried my login for this website and my iTunes login...neither work. 

I have been a subscriber since the early 1990's and in the last few years changed to digital so the magazines weren't piling up at home. I am almost to the point of just cancelling my subscription and forgetting about the whole thing.

App support link in iOS takes you to a non existent page. Is anyone else having problems? Can someone please give me help?

Gerald

 

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