Well of course the tattered issue in the mailbox isn't the fault of FSM. . .except it didn't happen so much when it arrived in the plastic bag.
As for taking it up with the postmaster, which one? Mine blames FSM for the packaging or the original post office. To get to my mailbox it has to go through no less than three postal centers.
Many an issue arrived with the label; 'Received in damaged condition', from my post office.
A call to FSM will get you another copy, in a nice cozy brown envelope, but you have to wait.
I go to my LHS three to four times a month, sometimes to just talk plastic with the owner/manager. My LHS has never tried to sell me a damaged copy of FSM and when it is posted on line or on the back of the last issue "on newsstands now" or "on newsstands on the 1st of ____" it is at my LHS on those dates, no waiting.
As I stated before, I can peruse the reviews less than 15 feet away from the kits and make an informed choice right then.
FSM in the mailbox may be the best way to get every issue for some, it is not for me and I made the choice to get my pristine copy from my LHS.
Don
I know it's only rock and roll, but I like it.