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who do I contact?

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  • Member since
    November 2005
who do I contact?
Posted by Anonymous on Monday, August 1, 2005 10:16 PM
Who do I contact for a refund from FSM? I have not recieved an issue since the beginning of April (May 2005 issue) My subscription was a christmas present and I have only recieved 3 issues! Angry [:(!]

Thank you
  • Member since
    November 2005
Posted by Anonymous on Tuesday, August 2, 2005 8:48 AM
You can contact our Customer Service people at 1-800-533-6644 weekdays from 830 am-5pm Central Time if you're having problems with delivery of the magazine. You can also reach CS here: https://secure.kalmbach.com/AdvantageWeb/Help/UserRouter.aspx?pageid=CSEmail

FYI you actually may only have missed one issue of the magazine so far as we don't publish a June or August issue. You certainly should have received the July issue by this point and possibly the September issue by now. In any case, call the CS line or drop them an email and they can send you a replacement copy and verify that the address we have on file is correct.
  • Member since
    November 2005
Posted by Anonymous on Tuesday, August 2, 2005 8:33 PM
thank you
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