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Thank You! Thank You! Thank You!

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  • Member since
    July 2006
  • From: Middle Tennessee
Thank You! Thank You! Thank You!
Posted by Dick McC2 on Tuesday, March 4, 2008 8:08 AM

A big Bravo Zulu to FSM. Yesterday I received the latest edition of FSM and it was in a plastic wrapper! I recall you used to do this several years back and I was sorely disappointed when you stopped. Since I have 20+ years of FSM in binders and cherish each one, when they arrive sans wrapper and ripped or torn I have to go to my local hobby store and purchase a replacement copy. Are you going to continue sending out FSM in the plastic wrapper (hopefully) or was the current edition just a one shot deal with which to contain the addtional flyer from Model Expo?

Dick McC

  • Member since
    December 2002
  • From: Reno, NV
Posted by espins1 on Tuesday, March 4, 2008 10:59 AM
Great job putting the mag in plastic, that will go a long way to preventing the Post Office from mangling it!  Smile [:)]

Scott Espin - IPMS Reno High Rollers  Geeked My Reviews 

  • Member since
    September 2007
  • From: galt, ca.
Posted by dirtball on Tuesday, March 4, 2008 12:56 PM
  that!! I recieved a rather thick motorcycle catalog not to long ago, and it was torn to shreds. Please keep the plastic.....Harv
"I once shot an elephant in my pajamas. How he got in my pajamas, I`ll never know!"
  • Member since
    November 2007
Posted by Kelly Shaw on Tuesday, March 4, 2008 2:50 PM

Hi Guys,

As you guessed, the only reason the April issue came in a polybag was because of the the Model Expo catalog.  

If you ever receive a damaged issue in the mail, don't hesitate to contact our Customer Service department at 800-533-6644 or CustomerService@Kalmbach.com. They're more than happy to send you a replacement issue.   

Kelly Shaw, FSM  

  • Member since
    December 2002
  • From: Reno, NV
Posted by espins1 on Tuesday, March 4, 2008 3:26 PM
 Kelly Shaw wrote:

Hi Guys,

As you guessed, the only reason the April issue came in a polybag was because of the the Model Expo catalog.  

If you ever receive a damaged issue in the mail, don't hesitate to contact our Customer Service department at 800-533-6644 or CustomerService@Kalmbach.com. They're more than happy to send you a replacement issue.   

Kelly Shaw, FSM  

Good to know, thanks Kelly!  Smile [:)]

 

Scott Espin - IPMS Reno High Rollers  Geeked My Reviews 

  • Member since
    July 2006
  • From: Middle Tennessee
Posted by Dick McC2 on Wednesday, March 5, 2008 5:54 AM

Thanks for the info Kelly - I'll keep it handy....

Dick McC

  • Member since
    January 2008
  • From: New Iberia, La.
Posted by artabr on Sunday, March 9, 2008 3:24 AM
   Thanks, Kelly.
God & the soldier we like adore, In times of trouble not before. When troubles ended & all things righted God is forgotten & the soldier is slighted.       Francis Quarles 1592-1644
jwb
  • Member since
    February 2006
  • From: Parkton, NC
Posted by jwb on Monday, March 10, 2008 3:53 PM
 Kelly Shaw wrote:

Hi Guys,

As you guessed, the only reason the April issue came in a polybag was because of the the Model Expo catalog.  

If you ever receive a damaged issue in the mail, don't hesitate to contact our Customer Service department at 800-533-6644 or CustomerService@Kalmbach.com. They're more than happy to send you a replacement issue.   

Kelly Shaw, FSM  

Sell an insert into every edition- include the cost of the bag! Big Smile [:D] 

Jon Bius

AgapeModels.com- Modeling with a Higher purpose

"For I know the plans I have for you," declares the Lord, "plans to prosper you and not to harm you, plans to give you hope and a future." ~ Jeremiah 29:11

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