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Can't access subscriber content

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  • Member since
    January, 2015
Can't access subscriber content
Posted by CaptainJack on Thursday, March 10, 2016 7:53 AM

I know this isn't technically a forum question, but I've updated my account and registered my account number and it says that I should have access to the subscriber content, but I'm still getting asked to subscribe when I try to look at any of the content?

 

Has anyone else had an issue with this?

Currently Working On - DeAgostini Millennium Falcon, 1/16 MPC General Lee, Moebius Bride of Frankenstein

Next Up - Hobby Boss 1/350 USS Arizona, 1/24 Aoshima BTTF DeLorean, 1/25 Polar Lights BTTF part III DeLorean Mark IV

  • Member since
    July, 2004
  • From: Sunny So. Cal... The OC
Posted by stikpusher on Thursday, March 10, 2016 11:37 AM

Yes, I have the same problem. No access, not recognized, please subscribe today.... although I renewed my subscription a couple months ago.

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    May, 2013
  • From: From the Mit, but live in Mason, O high ho
Posted by hogfanfs on Thursday, March 10, 2016 12:23 PM

Are you subscribed to just the magazine, or did you subscribe to digital content too?

I believe you have to have the digital subscription to view the content. Hopefully some can answer?

Bruce

 

 

  • Member since
    July, 2004
  • From: Sunny So. Cal... The OC
Posted by stikpusher on Thursday, March 10, 2016 2:38 PM

hogfanfs

Are you subscribed to just the magazine, or did you subscribe to digital content too?

I believe you have to have the digital subscription to view the content. Hopefully some can answer?

 

Print Magazine... I do not believe that it is a two tier system.

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    May, 2013
  • From: From the Mit, but live in Mason, O high ho
Posted by hogfanfs on Thursday, March 10, 2016 3:22 PM

Right now, I can't access it either, and I only have the print subscription. 

 

EDIT: I just tried with my account number, still can't find me. I logged a ticket with support. Hopefully I'll find out soon.

Bruce

 

 

Moderator
  • Member since
    April, 2006
  • From: my keyboard dreaming of being at the workbench
Posted by Aaron Skinner on Thursday, March 10, 2016 3:38 PM
Guys, Our IT department is aware of the problem and are trying to fix it. Cheers, Aaron

Aaron Skinner

Senior Editor

FineScale Modeler

  • Member since
    May, 2013
  • From: From the Mit, but live in Mason, O high ho
Posted by hogfanfs on Thursday, March 10, 2016 3:47 PM

Thanks, Aaron!

Bruce

 

 

  • Member since
    January, 2015
Posted by CaptainJack on Friday, March 11, 2016 9:07 AM

Aaron Skinner
Guys, Our IT department is aware of the problem and are trying to fix it. Cheers, Aaron
 

 

OK, thanks. Hopefully they can get that cleared up soon because the digital content was the main reason I subscribed to be honest.

Currently Working On - DeAgostini Millennium Falcon, 1/16 MPC General Lee, Moebius Bride of Frankenstein

Next Up - Hobby Boss 1/350 USS Arizona, 1/24 Aoshima BTTF DeLorean, 1/25 Polar Lights BTTF part III DeLorean Mark IV

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