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Can't update my private email address.

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9 replies
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  • Member since
    April 2012
  • From: USA
Can't update my private email address.
Posted by Striker8241 on Monday, April 8, 2019 6:37 PM

My email addy changed recently, but when I click on the Edit link to try and update it, nothing happens. Anybody else had this problem or know what to do?

 

  • Member since
    September 2012
Posted by GMorrison on Monday, April 8, 2019 6:55 PM

Something happens for me- I get a message that says that customer service can't be reached.

 Modeling is an excuse to buy books.

 

  • Member since
    April 2012
  • From: USA
Posted by Striker8241 on Wednesday, April 10, 2019 1:39 PM

Lol!  I guess we're doomed. Big Smile

 

  • Member since
    April 2019
  • From: Florida
Posted by Oldflyer on Monday, April 15, 2019 11:28 AM

Yes, the same thing happens to me. Tried more than a few times with the same result.

Moderator
  • Member since
    September 2015
Posted by enash on Monday, April 15, 2019 4:15 PM

Thanks for letting me know. I'll pass this along to our tech team and give you an update when I get one. 

- Elizabeth Nash, Digital Editor of FSM

  • Member since
    July 2014
  • From: Franklin Wi
Posted by Bakster on Thursday, April 18, 2019 8:27 AM

GMorrison

Something happens for me- I get a message that says that customer service can't be reached.

 

Same here. I have been trying to get in for several weeks.

  • Member since
    April 2012
  • From: USA
Posted by Striker8241 on Thursday, April 18, 2019 3:06 PM

Any news yet, Elizabeth?

 

  • Member since
    November 2003
  • From: Naples, FL
Posted by tempestjohnny on Saturday, May 25, 2019 5:35 AM
I have a new one. A few days ago I went to log in as I always do and for some reason the system has reverted back to my old email address. Elizabeth had been helping me when we had the fiasco at the end of the year and got everything sorted out. Now all of a sudden I'm back to my old email address again. What gives?

 

Moderator
  • Member since
    September 2015
Posted by enash on Tuesday, May 28, 2019 9:13 AM

Ok I'm going to reach out to our team and see if anything has changed within the system. Thanks for telling me.

- Elizabeth Nash, Digital Editor of FSM

  • Member since
    April 2012
  • From: USA
Posted by Striker8241 on Saturday, June 29, 2019 6:09 PM

My problem is now resolved.

Thanks, Elizebeth!

 

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