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Can't Update my Bio in "Manage Profile"

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  • Member since
    February 2014
  • From: Cincinnati, OH
Can't Update my Bio in "Manage Profile"
Posted by Valkyrie on Monday, February 10, 2014 7:49 PM
I've been trying to update my Bio in "Manage Profile." After going into Edit mode it lets be enter the information, but when I save, it all disappears. All the other fields seem to work fine. What am I doing wrong?
Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Saturday, February 15, 2014 3:44 PM

Hi Valkyrie,

First, if you'd like, private message me the text for your bio and I can put it up for you, just so we can get that taken care of.

Next, which operating system are you using on your computer and which internet browser? We'll start there and see if we can't resolve the problem.

Tim

--

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    February 2014
  • From: Cincinnati, OH
Posted by Valkyrie on Saturday, February 15, 2014 9:15 PM

Tim, I'm not sure how to send you a private message.  My OS is Windows 7 Home Premium with Service Pack 1 and I'm using Internet Explorer 11.0.9600.16476, update 11.0.2.

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Wednesday, February 19, 2014 12:24 PM

Valkyrie

Tim, I'm not sure how to send you a private message...

Hi, Val!

Click on Tim's name above the text of his post, where you see "Posted by Tim Kidwell".  Our names are links that take you to that person's personal page.  You should see a link on Tim's page, called "Start a Conversation".

Hope that helps!

Brad

The bigger the government, the smaller the citizen.

 

 

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Wednesday, February 19, 2014 1:38 PM

Hi Valkyrie,

Try using IE11 in compatibility mode. Click here for more info. IE11 doesn't play well with some sites. Both Microsoft and other providers are working to make their software more compatible.

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Wednesday, February 19, 2014 1:38 PM

Brad,

Thanks for helping out!

Tim

--

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    February 2014
  • From: Cincinnati, OH
Posted by Valkyrie on Wednesday, February 19, 2014 4:51 PM

Hi, Tim.  The "Compatibility Mode" worked.  I was able to update the bio.  Thanks to both of you, Tim and Brad.

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Monday, February 24, 2014 2:36 PM

Great! Glad I was able to help.

--

Timothy Kidwell
tkidwell@firecrown.com
Editor
Scale Model Brands
Firecrown Media

 

  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Tuesday, February 25, 2014 11:51 AM

Me, too!

Tim, I work in IT, so sometimes I can't help myself, I'm always in problem-solving mode Wink

The bigger the government, the smaller the citizen.

 

 

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