Unhandled Error

Hi Drums,

I don't think anyone is going to answer. I've had an error situation since last November with the newsletter and have even sent e-mails to Tim with no results.

Check my post "Can't get newsletter" in Technical Assistance below. My last try was 10 days ago 

Stay safe.

Jim 

I can't speak to how responsive support is, but in this particular case, I think this is a known issue.  That thread has almost 1800 replies, and we've seen buggy behavior with forum pages when the number of replies reaches large numbers.  The page controls don't work as expected, for example.  They'll show negative numbers, and clicking back or forth doesn't behave consistently.

It's probably something that can be fixed, but it might not be a quick fix. So the developers may have it in a backlog, but at a low priority.

Thanks for the info Baron. I appreciate it.

I got one reply from Tim to send a photo of the error page in early December (I think). I sent him a photo then after no reply for a while I sent him another. After that absolutely nothing. Not even a "were working on it".

Stay safe.

Jim 

fox

Thanks for the info Baron. I appreciate it.

I got one reply from Tim to send a photo of the error page in early December (I think). I sent him a photo then after no reply for a while I sent him another. After that absolutely nothing. Not even a "were working on it".

Stay safe.

Jim 

 

Note: I have in fact emailed Jim about our progress but the emails were, as it turns out, going to an address that he rarely checks. He has also determined that the challenge he has been experiencing is on his side, not ours.