we have Cox - but sorry to hear your troubles. We've been to the Cox store 5 times this past week swapping bad equipment and the last box they sent us home with didn't activate and they didn't even have a remote to operate it in the box. What's worse, we waited for our Sunday night apt., 5-7 pm, only to be told at 7 when we called in to check the status of the tech, that our apt was cancelled bc he said no one Answered the phone or the door bell. Damn liar.
I HATE dishonest people!
We are now enjoying YouTube tv and will cancelling our Cox tv service after MLK day