Mega Hobby, anybody else deal with them???

jrherald420

Member since
May 2009
From: Shepherdsville,KY

Mega Hobby, anybody else deal with them???

Posted by jrherald420 on Monday, August 10, 2009 7:54 PM

Ive had the worst time with them. I ordered 3 things, a carbon fiber decal sheet, seat belt material and photoetched seat belt hardware over 3 weeks ago. I called them 10 days after i ordered because i hadnt received my items and was told they were out of the seatbelt hardware and were waiting to ship because of that. I thought they should atleast sent me an email letting me know what the hold up was on my 3 day shipping.

So i call today since they said the hardware would ship a week ago only to be told it would be 2-3 more weeks before they get any more in. I asked the guy if i was going to get any email letting me know about the delay and his responce was "you'll get an email when we ship it, were shipping it to you for free, what more do you want?" Needless to say i informed him that i will never order from his company again and he laughed at me and hung up. What a prick. Just wanted to know if anybody else had a problem with them??/

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Rudi35

Member since
July 2009
From: The Great Canadian West Coast

Posted by Rudi35 on Tuesday, August 11, 2009 10:02 AM

I've never dealt with them, or heard of them for that matter. But I did do a quick search for complaints about them and didn't find that much. It sounds like their problem might be that they offer too much and don't have the staff to handle it. I hope you do get your purchases soon though. It's aggravating not having any control over the situation and never knowing the real truth.

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jrherald420

Member since
May 2009
From: Shepherdsville,KY

Posted by jrherald420 on Tuesday, August 11, 2009 11:18 AM

i guess its a good thing that the seatbelt hardware was only like 6.00, but it still sucks.

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Mike F6F

Member since
November 2003
From: Virginia

Posted by Mike F6F on Sunday, August 16, 2009 6:29 PM

Sorry you've had trouble.

About a year ago I was trying to buy a limited run kit.

Megahobby's site listed the kit in stock. I ordered it and several days later I received an e-mail saying they could no longer get the kit.

I found the kit and bought it from another site. The day before the package arrived from my second order, the kit arrived from Megahobby with a note inside saying they'd located one and shipped it and were sorry for the inconvenience.

I figured that service deserved a few repeat orders. I use them when my LHS doesn't have something. I've never had a problem.

Mike

Mike

"Grumman on a Navy Airplane is like Sterling on Silver."

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jrherald420

Member since
May 2009
From: Shepherdsville,KY

Posted by jrherald420 on Sunday, August 16, 2009 8:13 PM

well its still going to be another 2 weeks before they say they can have it in stock. i have 3 models just waiting for seatbelts and there done.........

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Longbranch

Member since
May 2008

Posted by Longbranch on Monday, August 24, 2009 3:14 PM

g'day. i've been a customer of megahobby many times, and whenever i've ordered something, its always arrived. but their shipping cost to canada is outrageous, as well as some of their prices. i've found a mosquito engine kit by aires on megahobby for about $90. thats alot of money for a kit upgrade. but i found the exact same set on squadron.com for 30 bucks! in the past, my purchase cost has been less than the shipping! usually about 28 dollars to canada, when i purchased a mustang resin wheel well, which was 14 dollars or sumthin. i fired them a terse email and stated the fact that i will no longer bring them my business, to which they replied inquiring where i was from, then sent me the part with free shipping. so i guess that wasn't bad, but their items are damn expensive, and their shipping to canada, is horrendous. i stick to ebay now.

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DURR

Member since
July 2013

Posted by DURR on Monday, August 24, 2009 3:18 PM

i used them 2 times without a problem

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tomcat4evr

Member since
July 2009

Posted by tomcat4evr on Monday, August 24, 2009 3:40 PM

i had trouble with them too so thats why i switch to spruebrothers i get my stuff quick from them

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jrherald420

Member since
May 2009
From: Shepherdsville,KY

Posted by jrherald420 on Monday, August 24, 2009 7:09 PM

lol i forgot about this thread. ok so now is 14 days since i made this post putting me at 5 weeks now on a flipping 7 dollar item. oh well they can keep the damn thing, from now on im going somewhere else and will keep telling everybody about what has happened to me. if you have had good service out of them congrats, keep your fingers crossed that one day you dont get treated like crap by them.

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Aaronw

Member since
September 2015
From: The Redwood Empire

Posted by Aaronw on Friday, August 28, 2009 3:22 PM

They are one of my 4 regular suppliers (Tower, Model Round up, Sprue Brothers & Megahobby) so I've bought from them several times over the past 2 or 3 years. Not the fastest (2-3 weeks on average) but their prices and selection are pretty good and I've never had any trouble like you describe with their service. I've never bought aftermarket stuff from them though just kits & supplies.

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jrherald420

Member since
May 2009
From: Shepherdsville,KY

Posted by jrherald420 on Friday, August 28, 2009 4:26 PM

i tryed to call today but no answer, still no word from them about my backordered item. i give up, they can keep the flipping 6-7 dollars. ill never buy from them again.

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