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                        Procedure For Missing Magazine? (September Subscription)

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                        3 replies
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                        Konigwolf13
                        • Member since
                          May 2009
                        • From: Hobart, Tasmania
                        Procedure For Missing Magazine? (September Subscription)
                        Posted by Konigwolf13 on Monday, August 23, 2010 7:11 PM

                        Well down in this little backwater state of Tasmania (Australia) things arrive by post very slowly, I was beginning to wonder when my September issue would should show, log on this morning and theres the cover for the October issue. I usually get my issue about 10-14 days after the new issue pics show up.

                        So whats the procedure about non arrived subscription mags?

                        Andrew

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                        Gordon D. King
                        • Member since
                          May 2015
                        Posted by Gordon D. King on Monday, August 23, 2010 7:36 PM

                        Hi Andrew: Click on the magazine section of the forum. When you find the customer service section there is a place where you can contact them about a missing issue. Gordon

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                        Konigwolf13
                        • Member since
                          May 2009
                        • From: Hobart, Tasmania
                        Posted by Konigwolf13 on Monday, August 23, 2010 7:43 PM

                        Hmmm why didnt i think of that? One of those days (months more like it)

                        Thanks Gordon

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                        deafpanzer
                        • Member since
                          April 2009
                        • From: Carmel, IN
                        Posted by deafpanzer on Monday, August 23, 2010 10:13 PM

                        Gordon got that right.  My issue arrived torn so I went to the customer service section to report.  I received an email from a representative no longer than two hours after I reported.  Then my replacement arrived seven days later.  Now that's customer service...

                        Andy

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