If so, how was your experience.
Over the summer I bought an Academy MiG-29AS (kit 12227) that was missing the clear parts sprue, and a missing cockpit piece as well. I followed the instructions on their website and sent them a replacement parts request. That was back in early October. I have since called them twice, and emailed them twice, and have gotten no response about the status of my replacement sprue.
Contrast that to Eduard. I have an Eduard kit that was missing an exhaust nozzle, so I entered a ticket on their website and within 3 days, the part was on it's way to me from the Czech Republic.
I am getting frustrated, and close to swearing off Academy kits all together.