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contacting sprue brothers?

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  • Member since
    May 2005
contacting sprue brothers?
Posted by goodidea on Wednesday, August 8, 2012 12:13 PM

There was an error on an order I placed this AM. There is a way to change/correct the order  problems in their website, however, an hour after placing the order it says the order can't be changed.

No response to my e-mail.

Phone is no longer in service.

Any idea what's going on?

Jim Heikkala

  • Member since
    April 2004
  • From: Bellevue, NE
Posted by steveb7039 on Thursday, August 9, 2012 6:50 AM

As long as you e-mail them before the order ships, they normally will take care of the issue (sales@sruebrothers.com).  They usually respond to my requests very quickly.

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