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Praise for Roden

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  • Member since
    February 2003
  • From: Joisey
Praise for Roden
Posted by John P on Wednesday, April 17, 2019 11:45 AM

I just wanted to log a public thank-you to Roden.

The instructions for my 1/32 O-2 were missing the painting and decaling pages (the box was unsealed, so I suspect shenanigans somewhere between manufacture and the dealer). I emailed Roden and asked if they could help, and got a full color PDF emailed back the next business day. Then a couple of weeks later, totally unexpectedly, I got a very sad-looking envelope in the mail from the Ukraine. It had obviously been wet and was well-wrinkled, and half-covered with Ukrainian stamps. Inside, in a plastic bag, was an extra set of decals for the O-2 in perfect shape.

Thanks for going the extra kilometer for this customer, Roden! :)

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  • Member since
    September 2012
Posted by GMorrison on Wednesday, April 17, 2019 12:00 PM

That's awesome. I've built a few of their kits and I liked them very much.

 Modeling is an excuse to buy books.

 

  • Member since
    July 2010
Posted by roony on Wednesday, April 17, 2019 12:53 PM

Good service and a happy ending.  Were it not always so.

  • Member since
    August 2014
  • From: Willamette Valley, Oregon
Posted by goldhammer on Wednesday, April 17, 2019 1:50 PM

Nice to hear that kind of service.

Always had a soft spot for the old mixmaster ever since I got my hands on the yoke way back when.

Let us know how it goes together and if you ran into any issues with it.  Been wanting to get one to go with my old Testor's 1/48 version.

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