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Red Fox Studios

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  • Member since
    January 2020
  • From: Maryland
Red Fox Studios
Posted by wpwar11 on Tuesday, June 1, 2021 5:11 PM

Anyone ever order from Red Fox Studios?  They make instrument panel detail sets, decals, and other resin products.  I ask because I placed an order from them 3+ months ago.  They are based in Eastern Europe (I think) so I wasn't expecting a package for 2 months.   After 14 weeks Im wondering if it's a losing deal.  They don't respond to emails.

  • Member since
    November 2008
  • From: Central Florida
Posted by plasticjunkie on Wednesday, June 2, 2021 8:19 AM

I googled it and they are based in Hungary. Haven’t been able to find any negative reviews. Three months seems like a very long time and failure to respond to your messages don’t sit well with me. I remember ordering a resin filleted tail for my 1/32 Mustang from the UK. The site listed at least a month wait but it was shipped within 2 weeks and messages were answered within an hour or two. 

Hopefully you paid with a credit card or PayPal so a dispute can be filed for a refund.

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

  • Member since
    March 2003
  • From: Towson MD
Posted by gregbale on Wednesday, June 2, 2021 8:25 AM

Just a tip going on...for unfamiliar vendors, particularly those in distant parts of the world, I will often email a query (often about their shipping) before ordering, just to see what response time (and attitude) is like.

It's not foolproof...but for those who never answered a pre-order query, no order followed.

All that aside, I hope you get your goods soon.

Greg

George Lewis:

"Every time you correct me on my grammar I love you a little fewer."
 
  • Member since
    September 2006
  • From: Bethlehem PA
Posted by the Baron on Wednesday, June 2, 2021 8:31 AM

gregbale

Just a tip going on...for unfamiliar vendors, particularly those in distant parts of the world, I will often email a query (often about their shipping) before ordering, just to see what response time (and attitude) is like.

It's not foolproof...but for those who never answered a pre-order query, no order followed...

And do web searches before dealing with any vendor.  Especially if the vendor is not one you've seen in discussions here and in other forums.  How many posts have we had recently from Internet Hobbies' latest victims?  A simple web search before dealing with IH would have returned an abundance of info to deter anyone from placing an order.

The bigger the government, the smaller the citizen.

 

 

  • Member since
    January 2020
  • From: Maryland
Posted by wpwar11 on Wednesday, June 2, 2021 4:09 PM

It is PayPal.  Thanks for all the advice.  I think it's a reputable site but here we are.

  • Member since
    April 2020
Posted by Eaglecash867 on Wednesday, June 2, 2021 7:16 PM

File a dispute with Paypal.  If the place you paid doesn't respond through Paypal within a few days (I usually give about 5 business days), you can escalate it to a claim.  If the seller still doesn't respond once it has gone to a claim, then Paypal will refund your money.

"You can have my illegal fireworks when you pry them from my cold, dead fingers...which are...over there somewhere."

  • Member since
    November 2008
  • From: Central Florida
Posted by plasticjunkie on Wednesday, June 2, 2021 9:31 PM

Eaglecash867

File a dispute with Paypal.  If the place you paid doesn't respond through Paypal within a few days (I usually give about 5 business days), you can escalate it to a claim.  If the seller still doesn't respond once it has gone to a claim, then Paypal will refund your money.

 

Ditto Paypal is pretty good on that at least with one case I had not long ago.

 

 

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

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