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DML website for replacement parts

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  • Member since
    January 2006
  • From: Grand Bay, New Brunswick ,Canada
DML website for replacement parts
Posted by MECHTECH on Tuesday, December 19, 2023 2:53 PM

I bought a DML kit at a Hobby show last May, DML kit #5505, 1/48 Horten Ho229A-1 Flying Wing, only to discover that it is missing two pieces. They are supports for the cockpit, parts C1 and C3. I have tried going through 'Dragon Care' with an e-mail last 6/6/2023, but have heard nothing back. Is there another site to use?

  • Member since
    December 2023
Posted by Maker666 on Tuesday, December 19, 2023 5:15 PM

I would insist on the seller who sent it to you, he should give you a solution. If not, contact and insist with the manufacturer directly, they are also responsible for having included the correct parts in your kit.

fox
  • Member since
    January 2007
  • From: Narvon, Pa.
Posted by fox on Tuesday, December 19, 2023 5:30 PM

You can try Scalemates.com I hear they have helped lots of guys.

Another place you can try is e-bay. Quite a few guys have gotten parts there. Might have to pay a little + shipping, but worth  a try.

Hope this helps.

Stay safe.

Jim Captain

 

 Main WIP: 

   On the Bench: Artesania Latina  (aka) Artists in the Latrine 1/75 Bluenose II

I keep hitting "escape", but I'm still here.

  • Member since
    December 2002
  • From: Fort Knox
Posted by Rob Gronovius on Tuesday, December 19, 2023 11:49 PM

For a brief moment in time, Dragon Care was the ultimate source for getting replacement parts. But that's been not a thing for about 15 years or so.

Right now, I think the best way to try to get the parts through their US distributor.

  • Member since
    January 2006
  • From: Grand Bay, New Brunswick ,Canada
Posted by MECHTECH on Friday, December 22, 2023 10:03 AM

Who is the US distributor? I am in Canada.

 

  • Member since
    December 2002
  • From: Fort Knox
Posted by Rob Gronovius on Saturday, December 23, 2023 6:25 PM

I don't know; Canadians have always had problems with this issue since there were customs issues like fees that don't exist in the US. I know there was some dude that lived along the border who used to often work as a go between getting stuff mailed to him at his US address (or was it work?) and then sent it to fellow Canadians when he crossed back into the Great White North.

There were times that customs fees were more than the true worth of the item being mailed.

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