I can see how you had to refrain from laughing. I was chuckling as I read it myself.
Although as I read it I thought about the LHS here where I live. Now I don't have a Hobbylobby or anything like that anywhere close to me. The closest hobby shop like that is an hour away, but after hearing that story I think I got something better just two minutes up the road.
Where I live there is a little hole in the wall Hobby shop that is run by one of the nicest guys I know. I read about the so called "Experts" those referred to in the previous posts. This guy is by no means a know it all but can be considered a real expert.
He can answer any question you may have about any subject from modelling to RC and so on. I and others have asked some real off the wall questions about kits and such and if he didn't know without batting an eye he'll pick up the phone and call the company or whoever to get you an answer.
Let me bore you with an examples of what this guy does.
I was looking for a PE set for an aircraft and found it online for say $22.95 and shipping and handling was about 4.36 for a total of 27.31 So I decided to see what he was charging or would charge if he had to order it. I inqured about it to him and he looked to see if his distributers had it or carried it. After looking he said they didn't, but there was on thing he could try. So he hard punched it in and told me to check back in about a week because he recieves his shipments only on certain days and it would be a week before the next shipment came in. If it worked it would be in that shipment.
So I check back in a week and there sits the PE set. I ask him how much I owe him figuring it would be about the same or more than what I had told him what I had found. He tells me $22.95. the cost of the set.
Now I am all for saving money and all, but to me he went above and beyond what he really had to do. So I give him $25.00 just because of the trouble he went through to do it and told him to keep the differance and had to argue with him about keeping it.
Now if there is something a want/need I'll look it up on the net get a total price with shipping and handling ( cause you gonna have to pay that anyway). Go to him. If he can match, beat it or come within say $5 of the total price. I'll get it from him.
I figure he may have a small shop without all the bells and whistels of the larger guys, but if that $5 extra I spend keeps him open. I chalk that $5 up to the service he brings his customers.
So not meaning to hijack the thread. To me the real question is. Is it a store that has all the bells and whistels that make a hobbyshop a hobbyshop or is it the guy/gals behind the counter ?
Thanks for listening and sorry if I bored you to tears with this.
Paul