This is no big deal, but I bought a 1/144 DC-6B by Minicraft at the Hobby Lobby. One of the propellors was bent real bad on the sprue tree. So last Wednesday night I took a digital picture of it and sent an e-mail to Minicraft. The next morning I got a reply that the part would be coming. Today, one week later, there was a package in the mailbox. They sent me the whole corner of the sprue tree with four props and hubs. I thought that was pretty good service. Don't hesitate to contact the vendors; I know for sure that Minicraft responds fast.