Is Alanger a scam?

Some of the forum members here have had a lot of trouble with them. I think most of their discussions are in the odds&ends part of the site.

I ordered from them last October and the only problem I had was that the paypal account they gave wouldn't receive funds. I sent an email to max@alanger.us and he sorted it all out. I got my order within a week and everything was tip top.

Thanks mate. That gives me some encouragement, at least.

The main reason for my concern is that there has been no contact from them whatsoever despite the 5 or more e-mails that I've sent and the dispute lodged through PayPal, except for a short note asking me to confirm my mailing address. Even when I confirmed my address and asked them to confirm despatch of the package, I've received no indication that anything is happening.

I'm not feeling inspired to use their services again. Even if the goods do eventually arrive, I'm not too keen on doing business with someone who doesn't have the courtesy to drop me a line or two letting me know that all's in order.

Here's a few threads: /forums/759079/ShowPost.aspx

http://www.modelgeek.com/modules.php?op=modload&name=SquawkBox&file=index&req=viewtopic&topic_id=81129&page=1

And the most recent one: http://www.modelgeek.com/modules.php?op=modload&name=SquawkBox&file=index&req=viewtopic&topic_id=98085&page=1

While many turned out OK in the end, there almost always seems to be some sort of hiccup in the process.