In this household, it tends to break down to "what is the bottom line?". There are two hobby shops that I patronize regularly (one is a 70 mile round trip and the other is a 120 mile round trip). Both are "mom & pop" operations and have pretty good inventory. I get most of my basic supplies from them (paints, tools, decals etc). Kits however are a somewhat different story. As I said they both have good inventories but both tend to be somewhat overpriced on their kits. The basic rules that I try to go with are:
1. Do I really need the item?
2. Is it in stock or available locally?
3. If I buy it electronically (eg net hobby outlet or eBay) will the price that I pay (base price+S&H) be equal to or less than what I would pay at the hobby shop plus the cost of driving there and back (time & gas)
4. How p****d will the wife be when I do get the item? ( Not nearly as bad now as it would have been 15 years ago when the boys lived with us)
I don't really want the LHS to go out of business but, like any other business, they need to find out what I (read "the public") want and am willing to pay for goods and services. I don't believe that in aprox 50 years of modeling that I have ever had a hobby shop owner ask me what he could do to make his shop better or more successful.
Another thing which gripes me, and it effects both the LHS and me. Thats the manufacturer. Bring out a new model, have it available for 6 months, take it off the market for 3 months, re-release it with a new box and set of decals and charge $10 more for it (Tamigawa is great at that). Or re-release a kit that hasn't been on the shelves for 40 years (using the same molds, box art, decals and instructions), not in a commonly recognized scale (box scale) and charge $12.98 (origional price - 69 cents). I don't think the price of living has grown quite that fast (sound familiar Revell).
Well, thanks for letting me vent my spleen (as the saying goes) and I hope I haven't offended anyone