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                        Trumpeter support - anyone experienced?

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                        gnsnow
                        • Member since
                          January 2003
                        • From: Denton, TX
                        Trumpeter support - anyone experienced?
                        Posted by gnsnow on Saturday, April 2, 2005 10:57 AM
                        I've started tinkering with my (really nice) Trumpeter Hind and have an incomplete part. I could scratch a replacement, but I'd like to see if I can have Trump send me a new one (I'm lazy). Does anyone have experience with their customer support?

                        Thanks in advance.

                        "Artists who seek perfection in everything are those who can attain it in nothing."
                           - Eugène Delacroix

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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Friday, April 8, 2005 10:32 PM
                        Start scratchbuilding! I ordered a replacement part for one of the 1/32 Avengers from Stevens International, Trumpeter's importer, back in January and I'm still waiting. The person I contacted said they have to order any replacements directly from Trumpeter. Hope this helps.Big Smile [:D]
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                        gnsnow
                        • Member since
                          January 2003
                        • From: Denton, TX
                        Posted by gnsnow on Saturday, April 9, 2005 12:09 AM
                        Yeah, I'm starting to realize that myself. I emailed them a couple of days before posting this topic and I've yet to hear ANYTHING from anyone. Thanks for the reply, I won't keep my hopes up so I won't be disapointed.

                        "Artists who seek perfection in everything are those who can attain it in nothing."
                           - Eugène Delacroix

                        Report Abuse
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