Hey Bgrigg,
Thanks for the info. After searching for info on other sites about Great Models I have been getting better info and found a lot of what you said to be true. I just don't see why you would show an item on your site that has not been in stock for over 3 years ( I got this info from the girl I talked too later at Great Models), ie a particular Hasegawa 1/48 scale F-14 Tomcat kit, that I have been looking for, for almost ten years. So I called them the other day cuz the not in stock Tomcat model brought me $3.80 below their free shipping ($200 or more) and when I talked to them I was told by the girl on the phone that I would have to add something or pay for the shipping. So I doubled up on an Eduard photoetch item($3.95, ha ha only $.15 over the free shipping vs. more then $40 for the Tomcat kit, I got them) and asked her to keep looking for the Tomcat model and ship the rest of the order. Well as of the time of writing this, over a week after the phone convo, and 2 weeks after the original order was made, my order is still showing as being "Processed" at the sites order status, cuz the way it looks they don't have a second one of the Eduard photoetch sets I asked for.
Guess I have just been spoiled in the past by experiences with other internet hobby supplies companies Two Bobs, Squadron, and Meteor Productions just to name a few. A phone call to them always resulted in action right away. I mean recently I had placed an order with Meteor Prod, trough their site, on a Fri (I think) and called them on a late Sat (I know for sure cuz I didn't expect anyone to answer) to get a couple of fixes for a resin upgrade that they had put out earlier and they didn't include these parts in the first few sets. Well not only did someone answer, but it was Dave Klaus (hope I spelled that right Dave) the president of the company. We had a really great convo about our times in military aviation and just a few days later I had my original full order and the extra items I called and asked for.
As you said in your post "Buyer Beware!" Guess I will get off my soapbox for now, but thanks again for the info.
Jon,
No biggie! Should have figured when you said you were going back to TX for leave and our previous talks about you getting to Hanchey for pics for your "Walk Around" book you would end up at Squadron. Just guess I am having "hobby shop envy" with the above problems going on and living in the modeling abyss that you and I share currently.
Thanks guys,
Keith