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                        Heller Parts?

                        623 views
                        5 replies
                        1 rating 2 rating 3 rating 4 rating 5 rating
                        rescuehawk
                        • Member since
                          February 2006
                        • From: Oregon
                        Posted by rescuehawk on Wednesday, March 15, 2006 11:29 PM
                        Excellent service from Heller. Parts arrived in 8 days from France to Oregon. Great communication from service rep, Rita as well. Very impressed w/ quality of service! Pete Brown
                        Report Abuse
                        rescuehawk
                        • Member since
                          February 2006
                        • From: Oregon
                        Posted by rescuehawk on Friday, March 3, 2006 9:24 AM
                        Thanks guys! Pete
                        Report Abuse
                        barrovian
                        • Member since
                          November 2004
                        • From: 51st state of america
                        Posted by barrovian on Friday, March 3, 2006 5:45 AM

                        Website is www.heller.fr   There is a Consumer Service link

                         

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                        Phil_H
                        • Member since
                          August 2005
                        • From: Sydney, Australia
                        Posted by Phil_H on Friday, March 3, 2006 4:07 AM

                        As far as I am aware, Heller is owned by Humbrol, as is Airfix. I was able to find an email link on the Airfix website to request spare parts. Try spareparts@humbrol.com 

                        Good luck

                         

                        Report Abuse
                        HeavyArty
                        • Member since
                          December 2002
                        • From: Valrico, FL
                        Posted by HeavyArty on Friday, March 3, 2006 12:52 AM
                        They used to have a website with a replacement parts request section.  I sent in a request a couple yeasr ago for a replacement canopy for my 1/35 Frelon.  They sent me the entire clear parts sprue within a couple weeks.  Sorry, can't seem to find the website anymore though.  Good luck.

                        Gino P. Quintiliani - Field Artillery - The KING of BATTLE!!!

                        Check out my Gallery: https://app.photobucket.com/u/HeavyArty

                        "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf." -- George Orwell

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                        rescuehawk
                        • Member since
                          February 2006
                        • From: Oregon
                        Heller Parts?
                        Posted by rescuehawk on Thursday, March 2, 2006 10:44 PM
                        Does anyone know an email address where I can order replacement parts from Heller. I stepped on one of my 1/48 UH-1N chin bubble windows! I hate it when that happens. If I have to buy another kit to get one I will, But I'd like to try to get the part first. Thanks, Pete
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