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                        Kinetic 1/48 E-2C Hawkeye

                        1544 views
                        6 replies
                        1 rating 2 rating 3 rating 4 rating 5 rating
                        7474
                        • Member since
                          December 2002
                        Kinetic 1/48 E-2C Hawkeye
                        Posted by 7474 on Monday, June 5, 2017 3:45 PM

                        I picked this kit up yesterday at the LHS for $5ish. The box had an "As Is" and "Parts Missing" stickers. I inventoried the parts this morning, and not only am I missing parts, I'm missing entire sprues. Is there anyway to get these sprues? I'm willing to pay for them. I have attached photos of the box, and the instruction sheet, those with a "X" are in the box, "/" or no mark are the missing sprues. How should I handle this? I'd really like to build this one. Also decals are missing, but I can buy AM if needed.

                         

                        -J

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                        Report Abuse
                        stikpusher
                        • Member since
                          July 2004
                        • From: Sonora Desert
                        Posted by stikpusher on Monday, June 5, 2017 6:48 PM

                        Well it looks like their website has no customer service link. My next suggestion would be to find their importer and contact them.

                        unfortunately, like many of the Chinese model companies, customer service is not their strong point.

                         

                        F is for FIRE, That burns down the whole town!

                        U is for URANIUM... BOMBS!

                        N is for NO SURVIVORS...

                               - Plankton

                        LSM

                         

                        Report Abuse
                        7474
                        • Member since
                          December 2002
                        Posted by 7474 on Sunday, June 25, 2017 3:31 PM

                        I got home last week from my trip and there was a package from Kinectic. Inside were the sprues missing from the box. I spent $5 for a really nice kit. 

                         

                         

                         

                         

                         

                         

                        Report Abuse
                        BrandonK
                        • Member since
                          June 2014
                        Posted by BrandonK on Sunday, June 25, 2017 7:10 PM

                        Oh sweet! I have this kit and will love watching it come together and I can see if there are any areas to watch out for.

                        BK

                        On the bench:

                        A lot !! And I mean A LOT!!

                        2024 Kits on deck / in process / completed   

                                                 14 / 5 / 2  

                                                      Tongue Tied

                        Report Abuse
                        Phil_H
                        • Member since
                          August 2005
                        • From: Sydney, Australia
                        Posted by Phil_H on Sunday, June 25, 2017 9:22 PM

                        That's great to hear. I believe Kinetic is owned by the same people who own Lucky Model and I've always had great service from LM.

                        Report Abuse
                        7474
                        • Member since
                          December 2002
                        Posted by 7474 on Monday, June 26, 2017 7:18 AM
                        Yes I was really happy with the customer service. I mentioned that I bought this kit as is with the sprues and decals missing, and they still came through. I touched base with them via their Facebook page. I will do a WIP if anyone is interested.
                        Report Abuse
                        StephenL
                        • Member since
                          November 2016
                        Posted by StephenL on Tuesday, June 27, 2017 8:57 AM

                        Looking forward to a WIP.

                         

                        200 kits was my limit...

                        Report Abuse
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