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Trumpeter service ?

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5 replies
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  • Member since
    August 2013
Posted by Jay Jay on Saturday, November 25, 2017 1:16 PM

TY snapdragon, lotsa parts there. I emailed them.

 

 

 

 

 

 I'm finally retired. Now time I got, money I don't.

  • Member since
    June 2010
Posted by 5-high on Saturday, November 25, 2017 12:33 PM

I feel your pain ..i also had a problem with trumpeter..ive them very poor marks on there costumers service. (Great kits )though dealing with them sucks Bang Head

  • Member since
    November 2004
Posted by snapdragonxxx on Saturday, November 25, 2017 7:09 AM

You might find what you need here. It is their official replacement service, but I think you have to pay!!

 

https://www.aliexpress.com/store/1970125

  • Member since
    August 2013
Posted by Jay Jay on Friday, November 24, 2017 11:57 PM

Great No

I'm building a 1/32 P-40B AVG ,the crown jewel of my modeling so far ,and the canopy,wind screen and bullet proof glass all have defects inside the plastic that can't be polished out.

 

 

 

 

 

 I'm finally retired. Now time I got, money I don't.

  • Member since
    July 2004
  • From: Sonora Desert
Posted by stikpusher on Friday, November 24, 2017 11:35 PM

Trumpeter has zero customer service up to this point. They rely on any retailers to cover that angle. If you are a member of other Hobby websites that have want and for sale boards, you might try those to find your part. The same goes for their alter ego of Hobby Boss. I bought a kit of theirs at IPMS that was missing the PE fret. No joy.

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    August 2013
Trumpeter service ?
Posted by Jay Jay on Friday, November 24, 2017 7:50 PM

Any advice on getting ahold of Trumpeter for replacement parts ? I emailed the website and they said to contact the seller. I bought the kit at the IPMS show in Orlando from an estate sale guy.

 

 

 

 

 

 

 I'm finally retired. Now time I got, money I don't.

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