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Roll Models?

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  • Member since
    January 2016
Posted by Old Pappy on Wednesday, August 3, 2011 6:20 PM

Thanks for the replies, guys- I had pretty much come to those conclusions on my own. No disrespect to RM intended. And I did finally get up with them; it seems they can't get the items I wanted, so the order will be cancelled. No harm, no foul. I appreciate their efforts and wish them well.

  • Member since
    April 2010
  • From: Somewhere in MN
Posted by El Taino on Wednesday, August 3, 2011 5:51 AM

They don't look like a big operation. In the Italeri Aircraft 1/48 link they only have a link to 2 items. 1 item 1/48 scale on the Airfix section, etc. I like to promote local stores, Golden Valley is a 20 minutes drive for me but they rather have a PO Box. Also a face-lift to get their site out of the 90's look would benefit their business too. Seems to me like a one man show either in the garage or the basement.

  • Member since
    April 2004
  • From: Bellevue, NE
Posted by steveb7039 on Wednesday, August 3, 2011 4:22 AM

Not sure how big their business is but they are one of the vendors listed to be at the IPMS Nationals.  Could be that all involved are on their way to Omaha.

  • Member since
    March 2003
  • From: Rain USA, Vancouver WA
Posted by tigerman on Tuesday, August 2, 2011 6:44 PM

I haven't ordered from them in about 6 years. I only ordered once and the shipping was very quick. I don't really care fore for there website. I order from greatmodels and spruebrothers anymore.

   http://i7.photobucket.com/albums/y269/wing_nut_5o/PANZERJAGERGB.jpg

 Eric 

  • Member since
    April 2003
  • From: Central Wisconsin
Posted by Spamicus on Tuesday, August 2, 2011 6:44 PM

I don't know if they're having problems or not, but I ordered from them twice in the past, maybe four or five years back. The first order no problem, quick service, etc. Second order, it took about six weeks to get what I ordered. I felt that was too long to wait, so I haven't ordered from them since. The merchandise comes well packed and it is what you order, but I think they take too long to ship. That's my two cents.

Steve

  • Member since
    January 2016
Roll Models?
Posted by Old Pappy on Tuesday, August 2, 2011 6:03 PM

I know this subject has popped up before, but my search didn't turn up any posts since '09 . . . I ordered some PE from Roll Models a month ago, aware of the disclaimer that it would take two, maybe three, weeks to ship. I noted on FSM forum posts that RM doesn't carry a lot of inventory and they order when you order, and your card won't be charged till the merchandise ships. No prob, as I have never read anything bad about them and they advertise in this mag and others, as well.

But I can't get in touch with them. Their website says that they have too much email (?) to respond to any, and customers should call them for order status, etc. Fair enough, since they had the best price on what I was ordering, but . . . they won't answer the phone. Am I  missing something, or is this their SOP? My card hasn't been charged, yet, and I'm not in a real great hurry to get the stuff, but if I'm gonna have a problem with my order, I'd like to know, maybe order from someone else.

Are these folks having problems? Anyone know?

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