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                        aztec airbrush broken...xmas present....returns????

                        1128 views
                        14 replies
                        1 rating 2 rating 3 rating 4 rating 5 rating
                        CTrill09
                        • Member since
                          December 2002
                        • From: Fort Bragg
                        aztec airbrush broken...xmas present....returns????
                        Posted by CTrill09 on Monday, January 19, 2004 1:16 PM
                        i got an aztec 470 for xmas as a giftand after 6 or 7 times using it its leaking air real bad inside and leaking by the trigger, and no more air is coming out of the front.....im upset cause i did really like it when it worked properly but it was a gift from my brother who no longer has the store receipt.....can i send it back to testors/aztec to get it returned, or whats the deal with that....do any of you guys know.....i dont like my brother knowing he wasted $100+.
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                        M1abramsRules
                        • Member since
                          June 2003
                        Posted by M1abramsRules on Monday, January 19, 2004 1:24 PM
                        I think aztec has lifetime warranty on some of the parts. not sure of that, someone else will know for sure.
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Monday, January 19, 2004 9:19 PM
                        try www.testors.com I think they may have some info for ya. My Aztek went out last week also.....I just chalked it up as a loss and went for an Omni.
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                        saltydog
                        • Member since
                          July 2003
                        • From: Lower Alabama
                        Posted by saltydog on Monday, January 19, 2004 9:48 PM
                        go with kik36 my friend. see if you can get your (or your brother's) $100+ bucks back and buy yourself a decent brush like the omni 4000 or 5000. i have the 5000 and love it. no problems with the quality so far.
                        Chris The Origins of Murphy's Law: "In the begginning there was nothing, and it exploded."!!! _________ chris
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Monday, January 19, 2004 10:54 PM
                        Call Testors up and ask for an RMA #. They have very good service and will send you a replacement after you get the RMA# and return the broken airbrush back to them. If it works great for you then keep using it. The internal air leak seems to be a problem with these airbrushes. I had one replaced last year. I got a couple of new airbrushes last month, but there's no need to shell out more money if it works fine with you. Just get it replaced under warranty.
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                        CTrill09
                        • Member since
                          December 2002
                        • From: Fort Bragg
                        Posted by CTrill09 on Tuesday, January 20, 2004 9:38 AM
                        just so you guys know, i called testors and talked to a nice woman in customer service, i just send the body back with a small note and ill get a replacement in a couple weeks, they will just send me a new one, thats really considerate of them.
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Tuesday, January 20, 2004 10:29 AM
                        From what Ive heard Testors has great service concerning the Aztek....You should get your new body soon with no hassles.
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Wednesday, January 21, 2004 7:10 PM
                        what if the nozzles are broken after 1 use?
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                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Wednesday, January 21, 2004 7:27 PM
                        QUOTE: Originally posted by unnamedplayer

                        what if the nozzles are broken after 1 use?


                        Then sell it on Ebay and buy an Omni. Big Smile [:D]Wink [;)]

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Thursday, January 22, 2004 6:06 PM
                        i would thing the reason why aztec has such great customer service is because if they didn't everyone would buy iwata t&c or badger lol
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                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Thursday, January 22, 2004 6:13 PM
                        You should see Badger's customer service. First rate! Thumbs Up [tup]

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
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                        Kumy
                        • Member since
                          December 2002
                        • From: Steeler Country
                        Posted by Kumy on Saturday, January 24, 2004 7:10 PM
                        I had a 470 go bad not to long ago and they replaced it no questions asked. I just needed to get the RMA for it. Very nice to know that lifetime guarantee really worked out ok.
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Monday, January 26, 2004 3:24 AM
                        Nozzle broken after one use? Try to claim a defective part LOL.
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                        Kumy
                        • Member since
                          December 2002
                        • From: Steeler Country
                        Posted by Kumy on Monday, January 26, 2004 11:16 AM
                        QUOTE: Originally posted by unnamedplayer

                        what if the nozzles are broken after 1 use?


                        Doh! How'd that bust so fast?
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                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Monday, January 26, 2004 5:50 PM
                        i used the one that came w/ the set, i used it with black, olive drab, and white paint, and then i did as the instructions told me: soak it in water. so i did that, and the next day, it stopped working. it wont even spray water any more
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