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                        The Omni debarcle continues

                        6547 views
                        105 replies
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                        1234
                        MusicCity
                        • Member since
                          January 2004
                        • From: USA
                        Posted by MusicCity on Friday, July 9, 2004 8:03 PM
                        QUOTE:
                        I agree with you about Badger's customer service and that is what has made them the company that they are with a huge following of loyal customers.

                        Sign - Ditto [#ditto] - This isn't an isolated service incident, they do that for everyone that calls with a question or a problem. Their service absolutely cannot be beat.
                        Scott Craig -- Nashville, TN -- My Website -- My Models Page
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Friday, July 9, 2004 7:51 PM
                        Tweety1,

                        That's great news my friend and it was my pleasure to help out in any way I could.
                        You owe me a Foster's should I make it down under sometime. Big Smile [:D] Wink [;)]
                        Ken is one-of-a-kind in the world of businessmen isn't he?
                        He is going to be at the Nationals in Phoenix next month so I will get a few days to pick his brain and hopefully learn a lot more about airbrushes.
                        I agree with you about Badger's customer service and that is what has made them the company that they are with a huge following of loyal customers.

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        saltydog
                        • Member since
                          July 2003
                        • From: Lower Alabama
                        Posted by saltydog on Friday, July 9, 2004 1:02 PM
                        i'm very happy for you tweety1!!! glad to know that its all over with and you are satisfied. now get after it and crank us out some models along with some photos!!! later my friend.
                        Chris The Origins of Murphy's Law: "In the begginning there was nothing, and it exploded."!!! _________ chris
                        Report Abuse
                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Friday, July 9, 2004 10:18 AM
                        BADGER!!
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Friday, July 9, 2004 10:02 AM
                        Two days ago I received my replacement Omni.

                        Opened the box, sussed it out, all looks good.

                        Tried it out tonight, and it worked a treat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                        Fine line here there and everywhere!!Smile [:)]Smile [:)]Smile [:)]

                        Just in time for some shading on my A7 Corsair!Big Smile [:D]

                        Tell you this much, yes it took a while for me too finally get this issue sorted out, 3 months in fact!!!Shock [:O]
                        But the only reason for that was where I live. If I was in America, this would have been sooooooooooo much easier.

                        I would like to extend an EXTREMELY large thankyou to Mike V for his assistance in getting the ball rolling, and an even larger thankyou to Ken at Badger for his persistance and patience.
                        Bow [bow]Bow [bow]Bow [bow]Bow [bow]

                        Salty, while an Iwata may someday grace my workbench, for now Badger and their customer service totally gets my stamp of approval.Thumbs Up [tup]Thumbs Up [tup]Thumbs Up [tup]Thumbs Up [tup]Thumbs Up [tup]

                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Wednesday, June 30, 2004 5:48 PM
                        Tweety1,

                        I was told that it had already been shipped to you so you should see it soon I would think.

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Wednesday, June 30, 2004 5:41 PM
                        After sending the pics to Ken, he sent one back saying that by the way things looked there would be an erratic spray pattern.

                        I received another email last week stating another Omni 4000 will be sent out to me via UPS.

                        Can't wait for it too arrive.
                        I like the Omni, but have had to place a few projects on the sideline cause I couldn't spray them.

                        Geez, to think my wife tells me I'm not a patient man
                        Wink [;)]
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Wednesday, June 30, 2004 10:18 AM
                        Tweety1,

                        Have you heard anything new on your Omni?

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Tuesday, June 15, 2004 4:37 AM
                        Ok, finally managed to get some pics of my Omni tip, and this is how she looks.




                        This is one of 2 pics I sent to Ken at Badger on the weekend, so waiting for his reply.
                        He has been most helpful so far.

                        Fingers crossed.

                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Tuesday, June 1, 2004 4:28 AM
                        There have been a few emails sent between Ken and I.
                        I told him I would take some pics of how the whole thing looks, but now I have to go out of town for quite a few days for work.

                        Because of that, I just gave up.
                        Sent Ken an email saying the above, and thanked him for his assistance, which I admit, was probably the best customer relations I have ever experienced.

                        He replied with, send me your address.

                        Haven't heard anything since.

                        Haven't followed anything up, seeing as I'll be in and out of town for a bit now.

                        Just had a week home, and off again soon.

                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Saturday, May 29, 2004 10:28 PM
                        Tweety1,

                        Any new developments on your Omni 4000?

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Sunday, May 16, 2004 5:31 PM
                        I personally haven't gone that far into it, and hopefully with Kens help, I wont have too.
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Sunday, May 16, 2004 3:02 PM
                        coincidence? i think SO not not not not not not not not not
                        Report Abuse
                        Torio
                        • Member since
                          December 2002
                        • From: Cornebarrieu (near Blagnac), France
                        Posted by Torio on Sunday, May 16, 2004 12:38 PM
                        QUOTE: Originally posted by tweety1

                        BTW, has anyone heard of/used a Lenco airbrush??



                        Hello, enthusiastic team of Omni 4000 trouble finders

                        I found quote of Lenco airbrushes on ZED Hobbies modelling forum ( I believe it is a Australian shop) and on an Italian site. I equally found them at :
                        http://www.artsupplies.co.nz ( no pictures) and at http://www.xpressgraphx.com.au where they had pictures, and guess what ? Models 201, 301 and 501 look strangely like... Iwatas yes sir, and Model HZ 150 looks strangely like...Badger 150.

                        Etonnant, non?

                        Thank you all for coming José

                        Report Abuse
                        saltydog
                        • Member since
                          July 2003
                        • From: Lower Alabama
                        Posted by saltydog on Sunday, May 16, 2004 7:57 AM
                        Thumbs Up [tup]Thumbs Up [tup]Thumbs Up [tup]Smile [:)]
                        Chris The Origins of Murphy's Law: "In the begginning there was nothing, and it exploded."!!! _________ chris
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Saturday, May 15, 2004 10:38 PM
                        QUOTE: Originally posted by saltydog

                        dark side?!!Angry [:(!] Black Eye [B)]Big Smile [:D] dark or not, iwatas my friend. hope you get your brush back in action soon tweety. happy airbrushing my friend and dont forget to post some pics of your work. later.



                        As soon as I can figure out my scanner, there will be pics galoreBig Smile [:D]
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Saturday, May 15, 2004 10:34 PM
                        QUOTE: Originally posted by maddafinga

                        Is he sending you a new one, or did he figure out what your problem was or what?


                        No, at the moment he is finding contacts here for T&C, and I have explained a little more detail as to my problem.
                        But it's a start, and shows more promise than ever beforeBig Smile [:D]
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        saltydog
                        • Member since
                          July 2003
                        • From: Lower Alabama
                        Posted by saltydog on Saturday, May 15, 2004 10:19 PM
                        dark side?!!Angry [:(!] Black Eye [B)]Big Smile [:D] dark or not, iwatas my friend. hope you get your brush back in action soon tweety. happy airbrushing my friend and dont forget to post some pics of your work. later.
                        Chris The Origins of Murphy's Law: "In the begginning there was nothing, and it exploded."!!! _________ chris
                        Report Abuse
                        maddafinga
                        • Member since
                          March 2003
                        • From: Broken Arrow, Oklahoma
                        Posted by maddafinga on Saturday, May 15, 2004 10:13 PM
                        Is he sending you a new one, or did he figure out what your problem was or what?
                        Madda Trifles make perfection, but perfection is no trifle. -- Leonardo Da Vinci Tact is for those who lack the wit for sarcasm.--maddafinga
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Saturday, May 15, 2004 10:10 PM
                        Received an email from Ken at Badger.

                        At long last there is some light at the end of the tunnel.

                        Hopefully by months end, I may be able to use my Omni as it was designed, and not be forced to turn to the dark side, and buy an Iwata.Wink [;)]
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Wednesday, May 12, 2004 4:42 AM
                        Mike, I sent an email to Ken, advising him of what Zimbler told me, so I'll wait for his reply.
                        I didn't go into too much detail, as I'm not sure whether he wanted to know what Zimbler had said, or more detail about the Omni.


                        Wait and see.
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Tuesday, May 11, 2004 7:40 PM
                        QUOTE: Originally posted by 1337

                        Mike, hows the hp-b compared to the badger 100LG (not the g)


                        I have never used the HP-B so I can't comment on it, but the Badger 100LG is the same as the 100G, it just has a bigger color cup.

                        The needle and tip are almost the same on both the HP-B and the 100LG so they should be pretty close in performance.

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        Anonymous
                        • Member since
                          November 2005
                        Posted by Anonymous on Tuesday, May 11, 2004 5:49 PM
                        Mike, hows the hp-b compared to the badger 100LG (not the g)
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Tuesday, May 11, 2004 7:24 AM
                        Sean,

                        Email Ken at Badger as he told me he wants to hear from you.

                        kenbadger@aol.com

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Tuesday, May 11, 2004 7:15 AM
                        QUOTE: Originally posted by tweety1

                        BTW, has anyone heard of/used a Lenco airbrush??


                        No I haven't. Sorry.

                        QUOTE: Also Mike, could you tell me of a Badger brush that is a good match for the Iwata HP-BS
                        Just basic comparisons is all I need.


                        The only Badger similar to that would be the 100G but it is a micro-tip design so it is capable of finer lines than the Iwata you mentioned. It is in the same class as the Iwata HP-B actually.

                        I emailed Ken about your answer from Jonathan Zimbler and will let you know what I find out.

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Tuesday, May 11, 2004 4:38 AM
                        BTW, has anyone heard of/used a Lenco airbrush??

                        Also Mike, could you tell me of a Badger brush that is a good match for the Iwata HP-BS
                        Just basic comparisons is all I need.

                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Tuesday, May 11, 2004 4:34 AM
                        Well, received my reply.
                        Quite speedy actually.

                        I have a snowballs chance basically.
                        They import Badger, and no one imports T&C, therefore, no parts, or warranty.
                        So I'm back to square one.
                        He did put me onto a guy here that repairs ab's, but I'll be a monkeys uncle if I'm gonna fork out more money on this lil' tacker.

                        Ah well, lesson learned.

                        Off to the Iwata catalogue I spose.
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        tweety1
                        • Member since
                          August 2003
                        • From: Alice Springs Australia
                        Posted by tweety1 on Tuesday, May 11, 2004 2:43 AM
                        Yeah Mike, waiting on a reply to see if they, or anyone else in Aus will do a warranty inspection.

                        Fingers crossed.
                        --Sean-- If you are driving at the speed of light and you turn on the headlights, what happens???
                        Report Abuse
                        MikeV
                        • Member since
                          April 2003
                        • From: Hayward, CA
                        Posted by MikeV on Monday, May 10, 2004 7:35 PM
                        Tweety1,

                        Did you send an email to that address I posted?

                        Mike

                        “Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
                        Report Abuse
                        1234
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