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Does Meteor Productions take good care of customers?

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  • Member since
    April 2003
  • From: Hayward, CA
Does Meteor Productions take good care of customers?
Posted by MikeV on Saturday, May 15, 2004 10:54 PM
I started applying some of the Cutting Edge VNAF decals to my Skyraider tonight and two of the decals so far have come apart just from soaking in water.
I emailed them and told them of the problem and am hoping that they will correct it.
Have you all had good support from them?
This is my first time ordering from them so I don't know what to expect.

Thanks

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    March 2003
  • From: Broken Arrow, Oklahoma
Posted by maddafinga on Saturday, May 15, 2004 11:01 PM
I have no idea Mike. Have you ever considered checking out TwoBobs decals for your Eagle?

I ordered a set from them for my F-18 and they were cheap and fantastic. I got mine for around 6 bucks and paid no shipping. You might just be ahead of the game to grab some good quality am decals.
Madda Trifles make perfection, but perfection is no trifle. -- Leonardo Da Vinci Tact is for those who lack the wit for sarcasm.--maddafinga
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Saturday, May 15, 2004 11:32 PM
Josh,

This is for my Skyraider not the Eagle. Wink [;)]

I have decals from TwoBobs for the Eagle and they are excellent, unfortunately they don't have Skyraider decals that I am aware of.
I bought two sets of the Anaconda Eagles on closeout from TwoBobs for less than $3 each sheet. Thumbs Up [tup]

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    February 2003
  • From: A Spartan in the Wolverine State
Posted by rjkplasticmod on Sunday, May 16, 2004 9:17 AM
Mike, I have purchased several decal sheets and resin sets from Meteor under their Cutting Edge label. Never had a problem, so don't know how well they respond to issues. Sounds like you got a sheet that wasn't properly top-coated. Swanny posted a similar problem a few weeks ago with one of their sheets. Maybe they are having some QC problems. Let us know how they handle it, I've a few sheets that I haven't tested yet.
RICK At My Age, I've Seen It All, Done It All, But I Don't Remember It All...
  • Member since
    March 2003
  • From: Broken Arrow, Oklahoma
Posted by maddafinga on Sunday, May 16, 2004 12:29 PM
QUOTE: Originally posted by MikeV

Josh,

This is for my Skyraider not the Eagle. Wink [;)]

I have decals from TwoBobs for the Eagle and they are excellent, unfortunately they don't have Skyraider decals that I am aware of.
I bought two sets of the Anaconda Eagles on closeout from TwoBobs for less than $3 each sheet. Thumbs Up [tup]

Mike


Ah, I don't know where my mind was. I read Skyraider, but I was looking at the pic in your sig and thinking Eagle. Hehe, jeez., sorry. I do like the Twobobs though.

I was able to find these am decal sets for a skyraider. Some of them have the same cammo scheme as you. The last one is a stencel set, which may or may not be handy.


http://www.squadron.com/ItemDetails.asp?item=EP48067

http://www.greatmodels.com/cgi/display.cgi?item_num=ced48096

http://www.greatmodels.com/cgi/display.cgi?item_num=ced48097

http://www.greatmodels.com/cgi/display.cgi?item_num=ced48099

Madda Trifles make perfection, but perfection is no trifle. -- Leonardo Da Vinci Tact is for those who lack the wit for sarcasm.--maddafinga
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Sunday, May 16, 2004 12:56 PM
Rick,

Thanks for that info and I will let you know what I hear from Meteor.
I had trouble with only about three decals of the ones I used and I have never seen this happen before. The biggest decal with the yellow and black checkerboards had one area that almost looked like someone had sliced it two or three times with an X-acto blade. Confused [%-)]
It looked fine on the decal sheet but after soaking in water and sliding it off with a red sable paint brush the slits became apparent. I did get it to look alright though and I only need the aircraft numbers 'kT' for one side as the "T" came apart on me and was not repairable on one side.

Josh,

Thanks for the links buddy. Wink [;)]
That link you posted from GreatModels is the set I have:
http://www.greatmodels.com/cgi/display.cgi?item_num=ced48097

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Monday, May 17, 2004 7:05 PM
Well I received this note from Meteor in an email today:

"This message is to let you know that we received your request for replacement sheet and we will send it to you as soon as possible."

So it sounds like they do indeed have good customer service. Big Smile [:D]

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    November 2005
Posted by Anonymous on Monday, May 17, 2004 7:20 PM
meteor productions are very prfessional and will usually replace decals if necessary. I have bought from them a number of times, had no problems, but a mate of mine had a similar problem to yourself. He e-mailed them and they promptly sent a replacement sheet.
No porblems.
Liam
  • Member since
    February 2003
  • From: A Spartan in the Wolverine State
Posted by rjkplasticmod on Monday, May 17, 2004 7:25 PM
Mike, I checked my decal stash & I have the decal you need, the T graphic for the tail. If Meteor doesn't come through, email me an address and I'll send it to you "pro bono".
RICK At My Age, I've Seen It All, Done It All, But I Don't Remember It All...
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Monday, May 17, 2004 10:54 PM
Liam,

Thanks for that info. They sound like the kind of company that I respect.
You are in Ireland I see? Land of my Mother's ancestors. When are you inviting me over for a pint of Guinness? Wink [;)]

Rick,

Thanks for the offer, that is very kind of you my friend. Bow [bow]

I am glad they are sending another sheet as the checkerboard on one side of the rear fuselage has a light crease in the decal that I was unable to cure.
I think I will remove it when the replacement sheet gets here and redo it.

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    March 2004
  • From: Parker Colorado
Posted by Res M198 on Wednesday, May 19, 2004 9:42 AM
I do want to say that Meteor Productions service is fast! I ordered their Gemini Decal set and they had it on my doorstep in two days. They are quick, cheap and they have most of what I need.
  • Member since
    October 2003
  • From: Mpls., Mn.
Posted by f-4phantom on Wednesday, May 19, 2004 5:14 PM
Meteor sure gets my vote for speedy delivery and customer service. I have never had a problem with them. If you ever talk to the people there you will be impressed.

  • Member since
    March 2003
  • From: Broken Arrow, Oklahoma
Posted by maddafinga on Wednesday, May 19, 2004 9:23 PM
QUOTE: Originally posted by MikeV

Well I received this note from Meteor in an email today:

"This message is to let you know that we received your request for replacement sheet and we will send it to you as soon as possible."

So it sounds like they do indeed have good customer service. Big Smile [:D]

Mike




Cool, sounds like a winner to me Mike. Glad it all worked out for you.
Madda Trifles make perfection, but perfection is no trifle. -- Leonardo Da Vinci Tact is for those who lack the wit for sarcasm.--maddafinga
  • Member since
    March 2004
  • From: Paarl, South Africa
Posted by SeaBee on Friday, May 21, 2004 5:55 AM
Mike, just a late message. I also recently ordered from them for the first time. They have a tendency, it seems, to have specific decals unavailable at other places! And, sitting in South Africa, I can tell you they are speedy! Got my decals very quickly, much quicker than expected. Well packaged, no damage.

Yours have a much shorter trip and I'm sure you'll be satisfied!

Just a word of caution. I was a bit stumped by getting just a receipt at first, with the decals pitching up a day or two later. But they explained that it is they way they do it. I have since come across Squadron doing the same. Maybe just for overseas orders.
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Saturday, May 22, 2004 11:05 PM
Thanks Seabee.

I have not received my replacement decals yet so I hope they get here soon. Confused [%-)]

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    February 2003
  • From: A Spartan in the Wolverine State
Posted by rjkplasticmod on Sunday, May 23, 2004 9:31 AM
Mike, on new orders they usually ship very quickly. I've never waited more than 5 days from date of order to delivery. If you bought them from a third parties stock, it's possible Meteor is out of stock. My offer still holds.
RICK At My Age, I've Seen It All, Done It All, But I Don't Remember It All...
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Sunday, May 23, 2004 11:45 AM
Rick,

I bought them directly from Meteor so they should have them.
They sent me that email about replacing them on Monday the 17th so it may take a few more days to get here depending on when they sent them, if they have.

I have another flaw in one of the checkerboard decals so I am hoping to replace that also with the new sheet. Wink [;)]

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    February 2003
  • From: A Spartan in the Wolverine State
Posted by rjkplasticmod on Sunday, May 23, 2004 1:26 PM
Mike, if they don't come through, I can spare the Checkerboards also. I bought the sheet for the Gull Grey bird with the Tiger Stripes, so no big deal.
RICK At My Age, I've Seen It All, Done It All, But I Don't Remember It All...
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Sunday, May 23, 2004 2:57 PM
Thanks Rick.

I appreciate it my friend.
I didn't realize your A-1 was a VNAF bird.
I went back through the post you put of the pictures of it and it is not there anymore.

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    February 2003
  • From: A Spartan in the Wolverine State
Posted by rjkplasticmod on Sunday, May 23, 2004 3:53 PM
No Mike, the one I posted recently was a US Navy bird. I was thinking of doing another one as VNAF with the Tiger Stripes. The pics are on rongeorge's site and they get moved around and the URL's get changed. Kind of a pain, but it's free so can't complain too much.
RICK At My Age, I've Seen It All, Done It All, But I Don't Remember It All...
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Sunday, May 23, 2004 4:50 PM
Rick,

I see. I thought I remembered your A-1 having the Navy markings. Big Smile [:D]

I am going to try posting some photos to that other link that people have mentioned and see how it is also.
http://photobucket.com/

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
  • Member since
    April 2003
  • From: Hayward, CA
Posted by MikeV on Saturday, May 29, 2004 6:05 PM
My decal replacement sheet arrived today from Meteor. Big Smile [:D]
It looks as though they do take good care of their customers.

Mike

Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom. " Charles Spurgeon
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