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This is why Private Messaging is broken

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  • Member since
    May 2004
  • From: Land of Lakes
This is why Private Messaging is broken
Posted by cbaltrin on Wednesday, December 21, 2022 10:48 PM

I checked if there were any browser errors while trying to send a private message to another member (press F12 and open console tab in developer tools). Sure enough this is what I found:

 

I believe I was able to successfully send a test message by copying that link that begins http and adding an S so it starts with https, then repasting the new link in the browser. Then I got the proper send message UI.


On the Bench: Too Much

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, December 22, 2022 8:33 AM

Cbaltrin, 

Thank you for this! I hadn't even considered doing this. I've forwarded your message to the team and I'm hoping (NOT PROMISING) for a Christmas miracle. Barring that, maybe we can get this running again in the New Year.

Happy holidays! (cue Andy Williams--remember those TV specials from back in the day?)

Merry Christmas!

Happy New Year!

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    March 2003
  • From: Towson MD
Posted by gregbale on Thursday, December 22, 2022 5:36 PM

Tim Kidwell
Happy holidays! (cue Andy Williams--remember those TV specials from back in the day?) Merry Christmas! Happy New Year!

Old enough to remember it was usually Andy and those insufferable 1000-watt smile Big Smile Osmond Brothers (back before Donny was a thing on his own). Pass the vodka & eggnog! Toast

Right back atcha: Happy Christmas and Merry New Year, one and all! GiftGiftGift

Greg

George Lewis:

"Every time you correct me on my grammar I love you a little fewer."
 
  • Member since
    December 2022
Posted by zprisk on Thursday, December 22, 2022 6:12 PM

Hello cbaltrin,

Thank you for bringing this to our attention!

There are a couple of different things at play here:

  • SSL(https)
  • Legacy Code/Technology
  • iFrames

When this feature initially stopped functioning it was because we upgraded/added SSL security certificates. This is obviously a necessity and important. Unfortunately legacy technology, such as iFrames, does not play nicely with today's modern technology - it is a mostly dying implementation these days. Anyways, I was able to implement a workaround to where the "Private message" button on a User's Profile page will now take you to a new page (with https) instead of attempting via iframe popup. I also did the same thing for the "Add Friend" button on that page, as it was experiencing the same issue.

This is obviously not the most ideal solution, but I hope it at least improves upon the current user experience a bit more. I know how frustrating it can be losing basic functionality that you've grown acustom to for years.

Happy Holidays,

Zakk

Tags: support

Software Architect @ Kalmbach

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, December 22, 2022 7:57 PM

zprisk

Hello cbaltrin,

Thank you for bringing this to our attention!

There are a couple of different things at play here:

  • SSL(https)
  • Legacy Code/Technology
  • iFrames

When this feature initially stopped functioning it was because we upgraded/added SSL security certificates. This is obviously a necessity and important. Unfortunately legacy technology, such as iFrames, does not play nicely with today's modern technology - it is a mostly dying implementation these days. Anyways, I was able to implement a workaround to where the "Private message" button on a User's Profile page will now take you to a new page (with https) instead of attempting via iframe popup. I also did the same thing for the "Add Friend" button on that page, as it was experiencing the same issue.

This is obviously not the most ideal solution, but I hope it at least improves upon the current user experience a bit more. I know how frustrating it can be losing basic functionality that you've grown acustom to for years.

Happy Holidays,

Zakk

 

Zakk,

Thanks for helping out with this today and getting this functionality back. We all appreciate it!

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    May 2004
  • From: Land of Lakes
Posted by cbaltrin on Thursday, December 22, 2022 9:30 PM

Wow, impressively fast service gentlemen! Merry Christmas!

On the Bench: Too Much

  • Member since
    July 2004
  • From: Sonora Desert
Posted by stikpusher on Friday, December 23, 2022 10:58 AM

And a round of applause for you CB on identifying the problem and bringing the solution forward! 

Toast

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    March 2007
  • From: Northeast WA State
Posted by armornut on Friday, December 23, 2022 2:27 PM

 Op checks good domsetically, will send an international friend a msg to confirm.THANK YOU, AWESOME to have this option back.

we're modelers it's what we do

  • Member since
    April 2003
  • From: USA
Posted by keavdog on Friday, December 23, 2022 4:04 PM

Well done.

I have also noticed that http referenced images from an https page sometimes don't display.  May be browser dependant

Thanks,

John

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