SEARCH FINESCALE.COM

Enter keywords or a search phrase below:

Where's my account?!?

873 views
6 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    January 2010
Where's my account?!?
Posted by CrashTestDummy on Monday, August 28, 2023 3:30 PM

I have been on this forum for some time.  I did recently, update my email address, as the ISP that supplied the old one has ceased operations.  It's been a month, or two since I've been on, but when I logged in today, using that new email address, it's like I have a new account.  Where's my old one?  

Additionally, I CANNOT log out to even see if i can get to the account via the old email address.  Thank you.

Gene Beaird,

Pearland, Texas

G. Beaird,

Pearland, Texas

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Wednesday, August 30, 2023 8:05 AM

Gene,

Please email me your old account name and the email you would like associated with it.

tkidwell@kalmbach.com

Regards,

Tim

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    January 2010
Posted by CrashTestDummy on Wednesday, August 30, 2023 1:40 PM

Thank you, Tim.  email sent.  

 

Regards,

Gene Beaird,

Pearland, Texas

G. Beaird,

Pearland, Texas

  • Member since
    January 2010
Posted by CrashTestDummy on Thursday, August 31, 2023 11:39 AM

Tim Kidwell

Gene,

Please email me your old account name and the email you would like associated with it.

tkidwell@kalmbach.com

Regards,

Tim

 

Got verification that the account has been fixed, so am posting a reply to verify functionality, as I cannot log off and back on.  My old avitar now appears by my old name, though, in spite of not being able to log out.  

Thank you!

Regards,

Gene Beaird,

Pearland, Texas

G. Beaird,

Pearland, Texas

Moderator
  • Member since
    September 2011
Posted by Tim Kidwell on Thursday, August 31, 2023 12:11 PM

CrashTestDummy

 

 

Got verification that the account has been fixed, so am posting a reply to verify functionality, as I cannot log off and back on.  My old avitar now appears by my old name, though, in spite of not being able to log out.  

Thank you!

 

Good to have you back, Crash!

The logging out issue is one that we have been combatting for a while. There's a long, convoluted story behind it that spans years, employee changeover, and poor institutional documentation during those changeovers. It all comes down to severity of the issue and importance in the overarching company/brand mission. Needless to say, that particular issue ranks pretty low and is triaged in favor of other more pressing web concerns. 

Look forward to seeing your around the Forum more often.

Best,

TK

--

Timothy Kidwell
Editor
Scale Model Brands
Kalmbach Media

 

  • Member since
    January 2010
Posted by CrashTestDummy on Saturday, September 2, 2023 2:24 PM

Tim Kidwell

 

 
CrashTestDummy

 

 

Got verification that the account has been fixed, so am posting a reply to verify functionality, as I cannot log off and back on.  My old avitar now appears by my old name, though, in spite of not being able to log out.  

Thank you!

 

 

 

Good to have you back, Crash!

<SNIP> employee changeover, and poor institutional documentation during those changeovers. <SNIP> 

Look forward to seeing your around the Forum more often.

Best,

TK

 

 

Software Engineer:  "Why do you think they call it 'code'?  :-D

Yeah, since the account got updated in real time, all seems good.  

I've now 'retired' (actually about a year from retiring and the company I worked for went bankrupt, so sure, why not?) and am starting to get back into the hobbies I did before life and work got in the way.  I have a room with restaurant racks loaded with a stash that I'll never finish, given the speed I work and the details I like to add.  Still, though, it should be fun.  

Thank you.

Regards,

Gene Beaird,

Pearland, Texas

G. Beaird,

Pearland, Texas

  • Member since
    April 2023
  • From: New mexico
Posted by John3M on Monday, October 2, 2023 12:55 PM

Tim, since you helped this gentleman could you say what the reason is I am not receiving email notices regarding the threads I start or reply too?

JOIN OUR COMMUNITY!

Our community is FREE to join. To participate you must either login or register for an account.

SEARCH FORUMS
FREE NEWSLETTER
By signing up you may also receive reader surveys and occasional special offers. We do not sell, rent or trade our email lists. View our Privacy Policy.