Problem with internet hobbies?

Google still works though.  I thought about ordering something from them, but my Google search for "Internet Hobbies reviews" made me change my mind.  Looks like they have a really bad reputation all over the net.

Eaglecash867

Google still works though.  I thought about ordering something from them, but my Google search for "Internet Hobbies reviews" made me change my mind.  Looks like they have a really bad reputation all over the net. 

Some people have dealt with them and had a positive experience, including one or two respondents to this thread.  But it certainly does appear that they have far more negative than positive interactions.

See here: https://www.bbb.org/us/pa/mayfield/profile/wholesale-hobby-supplies/internet-hobbies-0241-235973355

They apparently also trade as "Hobby Models," also located in Mayfield, PA, and with an almost identical phone number, according to reports in another forum.

Cancelled an order today after it was a M.O. payment only. I have email responses of "we don't want your business" and "F*** off you jackass."

I’m another dissatisfied Internet Hobbies customer. I ordered two kits from them late June or early July. Both showed “in stock” on their website and they charged my card. So far, so good. About 10 days goes by, no kits being shipped. I email asking what’s going on and get a nice response saying they’ll check on what the delay is. Fine. Another few weeks of radio silence. I see on this thread that I’m not alone with customer service issues, so I email asking them to cancel the order and refund me. I’m one of the fortunate who got an answer saying the Tamiya F4D and Meng F-102 weren’t actually in stock and would refund me. I held my breath for a day and did see the money credited back to my account. I won’t buy from them again. Don’t say you’ve got what I want, charge me for it and then go quiet. Judging by the experiences of others here, I lucked out.

skyraider0609

Judging by the experiences of others here, I lucked out.

Yes looks like you and me are the only ones    that came out ok here. What the heck is going on with that online seller? Don't they realize the negativity they are creating for their business?

I haven't dealt with Internet Hobbies, but I'm currently waiting for a refund from HobbyWorld USA for a backordered item they billed me for 9 months ago and still haven't sent the part.  Paypal only allows for disputes on transactions in the previous 180 days, so I'm out of luck there.  Good thing it was only a little over 10 bucks that I got screwed out of.  Still no response of any kind from them on my request for a refund for the unfulfilled backorder.  I won't be doing business with them ever again.  Too many good on-line hobby retailers to put up with the bad ones.

Eaglecash867

I haven't dealt with Internet Hobbies, but I'm currently waiting for a refund from HobbyWorld USA for a backordered item they billed me for 9 months ago and still haven't sent the part.  Paypal only allows for disputes on transactions in the previous 180 days, so I'm out of luck there.  Good thing it was only a little over 10 bucks that I got screwed out of.  Still no response of any kind from them on my request for a refund for the unfulfilled backorder.  I won't be doing business with them ever again.  Too many good on-line hobby retailers to put up with the bad ones.

 

 

Did you use a credit card as funds on the PayPal balance? If the paypal payment was funded from a linked credit card then you can go to the credit card company for a refund.

Having trouble with Hobbyworld USA comes as a surprise. I've emailed him numerous times over the years and always received a reply back the same day. Great company in my opinion

I agreed with you 100%, but in my neck of the woods (Miami, Florida) there is only 1 Hobby shop that still sells kits, every one else are into RC models. Joe

Having-fun

I agreed with you 100%, but in my neck of the woods (Miami, Florida) there is only 1 Hobby shop that still sells kits, every one else are into RC models. Joe

 

Did you ever visit Orange Blossom Hobbies on 36 St? Unfortunately that place went belly up back in 2001.

plasticjunkie

 

 

Having-fun

I agreed with you 100%, but in my neck of the woods (Miami, Florida) there is only 1 Hobby shop that still sells kits, every one else are into RC models. Joe

 

 

 

 

Did you ever visit Orange Blossom Hobbies on 36 St? Unfortunately that place went belly up back in 2001.

 

 

Yes, I went there several times, they had everything under the sun relating to hobbies. Part of the reason of why they had to close was the location of the place, it slowly turned into a dangerous neighborhood.

 

Joe

 

Having-fun

 

 

plasticjunkie

 

 

Having-fun

I agreed with you 100%, but in my neck of the woods (Miami, Florida) there is only 1 Hobby shop that still sells kits, every one else are into RC models. Joe

 

 

 

 

Did you ever visit Orange Blossom Hobbies on 36 St? Unfortunately that place went belly up back in 2001.

 

 

 

 

 

Yes, I went there several times, they had everything under the sun relating to hobbies. Part of the reason of why they had to close was the location of the place, it slowly turned into a dangerous neighborhood.

 

Joe

 

 

The location wasn’t getting better as time went by for sure. I heard bad investments and bad management by the owner collapsed the business. It’s a shame to see well established businesses go under. Another one gone but RC related was Tower Hobbies in Champaign Illinois, a fantastic place for all RC stuff way cheaper than any store.

plasticjunkie

Did you use a credit card as funds on the PayPal balance? If the paypal payment was funded from a linked credit card then you can go to the credit card company for a refund.

Yup.  I used a credit card as the funding source, but that was 9 months ago, which would make that more difficult as well.  Besides, I recently dealt with that bank on fraudulent charges I found on my transaction history and they did a great job with immediately reversing those.  The only problem was that they reversed a bunch of others that were legitimate and got me in hot water with a couple of places I regularly pay with that same card.  I guess its the new normal in a world where important things like finances have their customer service branches outsourced to places where English isn't their first language.  Things literally get lost in translation.  I figure its not worth the possible far-reaching, unintended consequences to get my $10.45 back.  Lesson learned...I'll just stick with SprueBrothers and my reliable mom and pop stores I have ship stuff to me.

Eaglecash867

 

 

plasticjunkie

Did you use a credit card as funds on the PayPal balance? If the paypal payment was funded from a linked credit card then you can go to the credit card company for a refund.

 

 

Yup.  I used a credit card as the funding source, but that was 9 months ago, which would make that more difficult as well.  Besides, I recently dealt with that bank on fraudulent charges I found on my transaction history and they did a great job with immediately reversing those.  The only problem was that they reversed a bunch of others that were legitimate and got me in hot water with a couple of places I regularly pay with that same card.  I guess its the new normal in a world where important things like finances have their customer service branches outsourced to places where English isn't their first language.  Things literally get lost in translation.  I figure its not worth the possible far-reaching, unintended consequences to get my $10.45 back.  Lesson learned...I'll just stick with SprueBrothers and my reliable mom and pop stores I have ship stuff to me.

 

Ok got it. Yes sometimes it's not worth the hassle. EBay owed me $10 on a refund  and I too gave up after 4 frustrating phone calls to India. 

plasticjunkie

Ok got it. Yes sometimes it's not worth the hassle. EBay owed me $10 on a refund  and I too gave up after 4 frustrating phone calls to India. 

Yup.  When I think about it in terms of my shop rate, if I spent more than 5 minutes trying to recover 10 bucks, I just lost money.