My modeling gripes? Well, they center around online retailers and their "customer service" (or lack thereof).
It really ticks me off when I spend more than $100 on an order and receive broken/damaged kits, and supposedly “new” kits with missing parts.
It also irritates me when I order something, pay promptly, and have to send five e-mails to get confirmation that something has shipped. In some cases, I get no reply at all.
In extreme cases, I get exasperated and am forced to call. In many of these instances I have found the listed phone number is either incorrect, linked to a fax machine, or busy from 9 to 5… some retailers now purposefully hide their phone information, or refuse to provide it altogether.
I’ll be honest; I am getting really fed up with this new “trend” in online sales. It is pervasive on eBay, and now the Internet “Big Boys” seem to have picked up this bad habit.
RM