Tracy White:
There are two diametric opposites at play here.
A for-profit company with a need to recoup costs from an investment
A community
FSM can't build a community that follows their office hours; and unless they're willing to trust some non-paid community members and deal with the potential fallout of those members not meeting both group's needs, nothing is going to happen and off-hours blow-ups are just going to be the nature of the beast.
I agree with you 100%.
For our company's forum we had an after hours problem similar to this, which very quickly ran out of control. We tried to let the fire burn it self out. Things were fine during the work period, our mods cleaned up and as soon we clocked out they continued on. This went on for a while. We lost some good members because of it.
The solution: Our forums are no longer free nor public. The price for the forum participation more than offsets our cost for several after-hour mods. Our forum's membership has soared and so far has remained very civil.
FSM has to make a choice if this "problem" persists; close the forum, locked it down, or consider a non-paid mod as you say, or maybe even compensate him/her with a mag subscription. My