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Has anybody else not received any of there digital subscritions from Zino, missing both January and February additions of FSM. Contacted Kalmach Media but no resolution.
Getting a little niffed, I miss getting some enjoyment out of this magizine.
I'm not a subscriber, but I suspect it may be related to the login/username issues that the site has been experiencing of late.
Thanks Phil,
I dont have issues loging in or receiving notifications, but you maybe onto something.
Im sure that at same stage somebody will fix the problem, or give me years of free copies...
Cheers
Damian
If you click on the "update Account" link at the top of the page, a message is displayed indicating that the Customer Service page is unavailable. This suggests that there is something amiss with the customer database (which is separate to, but linked to the forum members database).
Oh well, another "hurry up and wait" scenario playing out.
Damouav
Get in touch with Becky James (bjames@kalmbach.com). I had problems with the new digital subscription I took up, and she helped to sort it all out.
Thanks Edwin,
I will drop her a line ans see what turns up.
Thanks again
YES! The same thing happened to me. I discovered the problem about a week back. If you need a contact name at Zino--let me know. I have one. PM me. It appears the problem was at Zino.
Edwin Damouav Get in touch with Becky James (bjames@kalmbach.com). I had problems with the new digital subscription I took up, and she helped to sort it all out.
This is absolutely correct! If you suspect that you are missing a digital issue then please email Bekcy and she will help you!
Be sure to tell her your name, account number, and what issue you're missing (making sure to point out that this is for FineScale Modeler).
- Elizabeth Nash, Digital Editor of FSM
Thanks Elizabeth,
I appreciate yours and the other responses regarding my missing digital editions of FSM.
I will provide Becky with my particulars and hopefully have this sorted.
Thanks again for taking the time to respond
Hey everyone, here's an update:
Turns out that this was a wide-spread issue. Zinio is correcting it.
So look for an email within the next few days telling you that the missing issues have been delivered.
enash Hey everyone, here's an update: Turns out that this was a wide-spread issue. Zinio is correcting it. So look for an email within the next few days telling you that the missing issues have been delivered.
Hi, Elizabeth
Does that include those of us that had ordered the digital copies of the Great War special and the first issue of Damaged? I had already emailed Becky and received my print copies but I'm still waiting on a response from Zinio.
Thanks
Bill B 2.0
Daddyman Hi, Elizabeth Does that include those of us that had ordered the digital copies of the Great War special and the first issue of Damaged? I had already emailed Becky and received my print copies but I'm still waiting on a response from Zinio. Thanks
As far as I know, yes! Let me know if within the next few days they do not appear.
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