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How do I get replacement parts for Hasegawa kits

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  • Member since
    August 2018
How do I get replacement parts for Hasegawa kits
Posted by Ghost8100 on Thursday, August 2, 2018 4:47 PM

Hey there folks. My name is Dave Barnum and I have been building models since 1990. I started doing fine tune detail in 2004. Since than I have started my own business building custom model replicas in 2010. Now I have sold over $100 built models and I have a collection of models in the thousands. However at the moment I am stumped on 2 of my Hasegawa kits. I need part number D-11x2 and I need the decals to kit number 07338 which is the F-16C Fighting Falcon Tiger Meet 2012 kit. If I can get any help accumilating these parts it would be greatly appreciated. Thank you for your time and I hope to hear from someone soon about how to get what I need to finish these kits.

fox
  • Member since
    January 2007
  • From: Narvon, Pa.
Posted by fox on Monday, August 6, 2018 8:08 PM

Welcome to the Forums Dave! Glad to have you aboard.

Check the instruction sheet for the kits. There should be a phone number or e-mail address for their coustomer service department on it somewhere. If not look up Hasegawa on the internet and you should be able to find a way to get in touch with them. Some even have a small card attached to the instructions that you can fill out and send to them. Most of the manfacturers are pretty good at replacing missing or broken parts, if the kit is not too old. Sometimes they send them free and sometimes they charge a small fee for the sprue that has the parts on it. 

Hope that this helps. Good luck.

Jim  Captain

 Main WIP: 

   On the Bench: Artesania Latina  (aka) Artists in the Latrine 1/75 Bluenose II

I keep hitting "escape", but I'm still here.

  • Member since
    September 2003
  • From: AandF in the Badger State
Posted by checkmateking02 on Wednesday, August 8, 2018 8:22 PM

Welcome!

 

 

 

 

  • Member since
    August 2018
Posted by Ghost8100 on Monday, August 20, 2018 11:15 AM

Thank you for the info. There wasn't a phone number or website but I however found the company name googled it and now I might beable to get replacement parts. If anyone needs the USA distributers number feel free to ask for I now have it.

 

  • Member since
    April 2005
Posted by ddp59 on Monday, August 20, 2018 1:40 PM

Ghost, what is the name & number of that distributer as i need to get 2 props & shaft replacements for my 1/450 Akagi?

  • Member since
    August 2018
Posted by Ghost8100 on Monday, August 20, 2018 1:54 PM

8564351555

Tags: ddp59
  • Member since
    January 2013
Posted by BlackSheepTwoOneFour on Monday, August 20, 2018 2:51 PM

You will get more responses if you posted in General Modeling Discussion thread. This thread is for introductions only.

  • Member since
    August 2018
Posted by Ghost8100 on Monday, August 20, 2018 2:55 PM

Thank you for that info. 

  • Member since
    March 2019
Posted by WayneZ on Monday, June 10, 2019 4:54 PM

Ghost8100

Thank you for the info. There wasn't a phone number or website but I however found the company name googled it and now I might beable to get replacement parts. If anyone needs the USA distributers number feel free to ask for I now have it.

 

 

i could use that number to get a couple of parts for EA-18G Growler kit E38.

email is wzerfas@yahoo.com. Thanks 

  • Member since
    March 2015
  • From: Close to Chicago
Posted by JohnnyK on Monday, June 10, 2019 7:38 PM

I went to the hasegawa website:http://www.hasegawa-model.co.jp/gsite/top/ Boy is it ever lame. There is no way to contact the company at all for spare parts. There is a USA distributor, Stevens International, but again, no phone address or e-mail. 

Your comments and questions are always welcome.

  • Member since
    July 2011
  • From: Armpit of NY
Posted by MJames70 on Monday, June 10, 2019 7:51 PM

About three seconds on Google will get you Stevens contact info - 

https://www.stevenshobby.com/contactus.aspx

Be advised, that it is unlikely you’ll get any Hasegawa parts, though. Hasegawa have a reputation of being one of the unfriendliest companies in the biz, unless you live in Japan and can use the form in the kit directions. Anyone else, they don’t really care about. Including their overseas distributors. 

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