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Squadron, really?

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  • Member since
    November 2003
  • From: State of Mississippi. State motto: Virtute et armis (By valor and arms)
Squadron, really?
Posted by mississippivol on Thursday, February 28, 2019 7:01 AM

Squadron is really concerning me with their business. Got a gift certificate for Christmas. My daughter said it took two weeks to get it. It came after the holidays. I saw a book in their February flyer; went to the website and couldn't find it listed, i even searched with their stock number. Items on their site one day, disappear the next.  Oh, and the "items available to order"? One was in stock, actually, but I have to wait 4 to 6 weeks for the other (Spruebrothers.com has it in stock). And, you can't redeem the gift certificates online, wow!  I think they're hurting financially enough that it's starting to steamroll everything they do. Sad....

  • Member since
    July 2004
  • From: Sonora Desert
Posted by stikpusher on Thursday, February 28, 2019 10:34 AM

You can’t redeem a Squadron gift certificate online? Unless you live locally to their store(s), if that is the case, the certificate is worthless. 

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    August 2014
  • From: Willamette Valley, Oregon
Posted by goldhammer on Thursday, February 28, 2019 10:37 AM

I noticed that some things in their flyer aren't listed either by name, stock #, make or makers # on the website.  Just about have given up on them.

If a hard copy gift certificate rather than a gift card with a # on it, might only be redemable via mail order.  Not real convienent, but seems like the only way if it's not an electronic deal.

  • Member since
    November 2008
  • From: Far Northern CA
Posted by mrmike on Thursday, February 28, 2019 11:03 AM

It is sad how much Squadron has changed, from the go-to hobby source to pretty much irrelevant in online hobby retail. I don't think I've ordered from them in five or more years; other stores have much better prices and in-stock status. Last month I finally unsubscribed. Too many "sales" of items not in stock at higher prices that the competition. I hope they can get it turned around. 

  • Member since
    November 2009
  • From: SW Virginia
Posted by Gamera on Thursday, February 28, 2019 11:19 AM

Yeah, I used to order piles of stuff from them back in the '80s but today... well I haven't ordered anything from them in over a year.

I've seen stuff listed in their flyer as being on sale and on the first day of the sale they don't even have it in stock. I worked retail for awhile and that's not a good sign of a strong company. 

"I dream in fire but work in clay." -Arthur Machen

 

  • Member since
    November 2003
  • From: State of Mississippi. State motto: Virtute et armis (By valor and arms)
Posted by mississippivol on Thursday, February 28, 2019 11:23 AM
I discovered that you can redeem the gift certificates by phone, but it made it inconvenient after wasting time online. Looks of things seem to point to a cash flow issue.
  • Member since
    September 2017
  • From: Netherlands
Posted by Sailing_Dutchman on Thursday, February 28, 2019 11:33 AM

I too have had problems with Squadron. In September I ordered a repacement canopy, but after a month it had not arrived. I contacted them and after a week they said that it would arrive in three to four weeks after I contacted them. However, I did not recieve the part until late January and was thus unable to finish my GB.

   

  • Member since
    November 2008
  • From: Central Florida
Posted by plasticjunkie on Thursday, February 28, 2019 8:13 PM

Remember not long ago when they announced the flyer wold not be free any more? That didn't last long. 

One thing I've been noticing is the large discounted prices they adverstise (60-75% off as examples) but I have been unable to find these deals on the flyer. Something they advertise on sale I have compared the same item on Scale Hobbyist for maybe $5 more so not such a big sale.

Squadron had some really insane sales where decals sheets were .50 or a buck. Resin am things for a couple of bucks. A while back I picked up several 1/48 resin seats for Phantoms and Tomcats for $1 each two seat set. I haven't seen those sales for at least a couple of years.

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

  • Member since
    August 2012
  • From: Parker City, IN.
Posted by Rambo on Thursday, February 28, 2019 8:32 PM
I can never find anything I want in stock on squadron. I mostly buy from spruebothers and lots-of-models, LOM always has free shipping and have been having a nice sale going on since the first of the year.

Clint

  • Member since
    January 2013
Posted by BlackSheepTwoOneFour on Thursday, February 28, 2019 8:34 PM

I need given up on Squadron. Either they’re constantly out of stock on kits or too expensive. Screw’em.... I’ll go elsewhere.

  • Member since
    July 2014
  • From: Philadelphia Pa
Posted by Nino on Thursday, February 28, 2019 9:13 PM

 I placed 7 orders with Squadron 2014 and  only 1 more in 2017. Even with all their Holiday discount incentives those were the only orders until this past week.

I could not resist this:

Squadron Models 1/72 Haunebu II Premium Edition - SQM0002

For $31.37! 

    I also picked up 2 other items. I forced myself as these 2 were only available from Asia at that discount price).  So my total was $65.35 + 12.95 SH and then $13.95 off due to a 20% discount.

      Their Ship model selection is becoming deplorable. 

      My wish-list items never seem to come back in stock; 

                               ie: I have been waiting years for  Mr. Surfacer 1200.

      Their In-Stock stuff is less than exciting for me and they seem to be getting out of the Model ship business with less than 160 Ship kits in inventory.  Most of us have more than that in our stash. An Aircraft enthusiast may see this differently.

     I am not an avid Airplane modeler, and they are called Squadron.   

     That's my 20% of a Dime.

         Nino

  • Member since
    November 2003
  • From: State of Mississippi. State motto: Virtute et armis (By valor and arms)
Posted by mississippivol on Thursday, February 28, 2019 9:30 PM
Nino, aviation isn't much different. Those decal sales previously mentioned has cleaned them out. There barely two pages and virtually no selection. As big as auto models are, they're anemic there, too.
  • Member since
    July 2014
  • From: Philadelphia Pa
Posted by Nino on Thursday, February 28, 2019 9:34 PM

Well, They still have a lot of AFV's.

      Tanks Squadron!

              Nino

    

P.S.  I know about their lowest price guarantee and that is nice but you have to phone-in to get it and then they check and then you wait.  In my case they had to get back to me....OOPS, too late.
  • Member since
    February 2012
  • From: Olmsted Township, Ohio
Posted by lawdog114 on Friday, March 1, 2019 5:20 AM

mrmike

It is sad how much Squadron has changed, from the go-to hobby source to pretty much irrelevant in online hobby retail. I don't think I've ordered from them in five or more years; other stores have much better prices and in-stock status. Last month I finally unsubscribed. Too many "sales" of items not in stock at higher prices that the competition. I hope they can get it turned around. 

 

Same here. They are horrible now. I’m not sure what happened. They hardly carry any aftermarket stuff anymore. I switched to Sprue Brothers and eBay along time ago. 

 "Can you fly this plane and land it?...Surely you can't be serious....I am serious, and don't call me Shirley"

 

 

 

 

  • Member since
    February 2011
Posted by GreySnake on Sunday, March 3, 2019 7:11 AM

Pretty much have give up on them as well. Most of the things I’d want aren’t in stock.  Come to think of I haven’t placed an order in six years now. I’d always placed a massive order when they had the Black Friday sale and get half off $500 or more. Now I might look on the website once and month and move on. Sad to see what has happened to them.

  • Member since
    December 2003
  • From: 37deg 40.13' N 95deg 29.10'W
Posted by scottrc on Monday, March 4, 2019 8:46 AM

Their convoluted excuse for a  website is going to be their demise.  I had so many problems with ordering through it that I to had given up trying to get anything from Squadron. 

They have a lot of competition with much better websites, stock items, and pricing that in my opinion, is going to put them out of business.

I really miss the old paper flyers with tons of clearence items marked down to insane prices.  

What has happend?  Squadron was once a family based busines that was sold off to investors who hired professional marketing people that had seemed to have lost touch with both their base customers and with the market.

  • Member since
    July 2011
  • From: Armpit of NY
Posted by MJames70 on Wednesday, March 6, 2019 5:53 PM
I think there is no mystery what happened to Squadron - and it wasn't the buy out, per se. The problem was they did not adapt and change to the reality of the internet. They kept doing business until fairly recently right out of the horse and buggy era. You'd send them an order, no confirmation they got it, no idea if you get the stuff...meanwhile, if they could be bothered to get off their lazy butts, maybe in a week or two later they'd get around to shipping your stuff. Then with no notice, it would show up at your house two or three weeks later, likely missing something they never had in stock. Meanwhile, companies like Sprue Brothers and others came along, using the internet. You could see prices and stock levels. They confirmed your order immediately, and usually shipped it in a day or two. Often, the same day if you ordered early enough! So is it a mystery Squadron is all but dead? Hardly.
  • Member since
    December 2002
  • From: Fort Knox
Posted by Rob Gronovius on Friday, March 8, 2019 11:34 AM

Once upon a time, Squadron was the place to order from, either by mail, phone, email and then secure internet. They had everything.

Lately, they've been left in the dust by other more versitile online retailers with better prices and faster shipping.

Great Models got done in by the nickname "Wait Models". Order something from them and weeks and months wasn't unusual. Squadron isn't far behind them.

  • Member since
    February 2011
Posted by GreySnake on Saturday, March 9, 2019 9:26 AM

Rob Gronovius

 

Great Models got done in by the nickname "Wait Models". Order something from them and weeks and months wasn't unusual. Squadron isn't far behind them.

 

 

Still waiting on paint from them I ordered ten years ago. 

  • Member since
    March 2003
  • From: Western North Carolina
Posted by Tojo72 on Saturday, March 9, 2019 9:35 AM

Surprised by the Great Models comments,they were always my go to site,never had any issues or problems with them.I loved their search engine also.Was very disappointed when Spruebrothers bought them out.

I always thought Rollmodels was the slowest

  • Member since
    March 2003
  • From: Western North Carolina
Posted by Tojo72 on Saturday, March 9, 2019 9:38 AM
Anybody remember the walk in Squadron Shop in Silver Springs MD ? That was always a stop for me.

  • Member since
    May 2013
  • From: From the Mit, but live in Mason, O high ho
Posted by hogfanfs on Saturday, March 9, 2019 10:01 AM

Tojo72
Anybody remember the walk in Squadron Shop in Silver Springs MD ? That was always a stop for me.
 

Tojo, I do remember the walk in Squadron in Hazel Park, MI back in the mid 80's. My father used to love taking me to the shop and looking at the large display of built models. Great memories.

 Bruce

 

 On the bench:  1/48 Eduard MiG-21MF

                        1/35 Takom Merkava Mk.I

 

  • Member since
    December 2002
  • From: Fort Knox
Posted by Rob Gronovius on Saturday, March 9, 2019 11:37 AM

Tojo72

Surprised by the Great Models comments,they were always my go to site,never had any issues or problems with them.I loved their search engine also.Was very disappointed when Spruebrothers bought them out.

I always thought Rollmodels was the slowest

Yes, their search inventory database was amazing. Actually getting something from that inventory list was hit or miss. I did get some awesome deals from them. Cavalier zimmerit for the 1/48 scale Tamiya King Tiger was a steal.

Several times I had placed an order with them that was marginally better priced than ordering the same items from Squadron. Then only half comes in. So I reorder the missing items from Squadron and the total is more than it would have been if I had just placed the order with Squadron.

  • Member since
    January 2013
Posted by BlackSheepTwoOneFour on Sunday, March 10, 2019 12:04 PM

I just recently unsubscribed myself from their email list. Not worth bothering reading their flyers anymore since they never have anything in stock. Now my mailbox is less cluttered than before. Good riddance.....

  • Member since
    November 2009
  • From: Twin Cities of Minnesota
Posted by Don Stauffer on Wednesday, March 20, 2019 9:49 AM

I tried to order from Squadron yesterday.  Interested in four items.  Only one in the four were in stock!

 

Don Stauffer in Minnesota

  • Member since
    April 2015
Posted by Wolfman_63 on Sunday, April 14, 2019 6:46 AM

As with others I used to order from Squadron constantly. But about 5-6 years ago their prices seemed to go up and customer service seemed to go down. They had a vendor bench and a hobby show back then. They had a few stacks of models. The prices were about 10% higher than their website. I asked if I could get the website price and was told if I want it for that price I had to order from their website. Really? Their representatives were kind of rude to all who asked questions.

The last time I ordered from them was back in 2013. Ordered a 1/48 FW-190 and received a 1/48 F-16. Called them up. I sent back the F-16 and waited. Two weeks later no FW-190. Called again, said they would ship it out the next day. Four days later the F-16 showed up again. Then another F-16 showed up the next day! So for a $36 FW-190 I got two Eduard $80 F-16 Fighting Falcoln kits.

I gave up and ordered the FW-190 from Scale Hobbyist. It was on sale for $22 and it arrived in 4 days. I order from Scale Hobbyist, Hobbylinc, and Sprue Bros. now. Between the 3 of them I can find what I am looking for in stock and for a good price.

 

 

 

Website:

David's Scale Models - https://www.davidsscalemodels.com

 

 

 

 

 

  • Member since
    July 2004
  • From: Sonora Desert
Posted by stikpusher on Sunday, April 14, 2019 9:51 AM

Don Stauffer

I tried to order from Squadron yesterday.  Interested in four items.  Only one in the four were in stock!

 

 

I ordered from one of their “flash sales” a few weeks ago. It took a few tries to make it happen, but I did get a great score once it finally went thru. A Hobbyboss 1/35 LVTP-7 UGWS for about $20 with shipping. Every now and then things do work out with them... 

 

F is for FIRE, That burns down the whole town!

U is for URANIUM... BOMBS!

N is for NO SURVIVORS...

       - Plankton

LSM

 

  • Member since
    January 2013
Posted by BlackSheepTwoOneFour on Sunday, April 14, 2019 10:00 AM

At least you gained 2 $80 Eduard F-16 kits. You got a bargain based on their stupidity and failure to understand simple comprehension and English. I guess you can’t fix stupid. You could sell it off on eBay for a profit.

  • Member since
    November 2008
  • From: Hatboro, PA
Posted by Justinryan215 on Saturday, April 27, 2019 7:51 AM

back in my early model building days, early 90'so, squadron mail order was the "***"!  Sure, you had to mail your order form from the paper flyer found in finescale modeller, or the fuller catalog version if you've ordered previously, along with a check payment, and then wait "4-6 weeks for delivery", but back then, the anticipation was half the fun!

 

But, nowadays, I don't even bother!  I look through the monthly mailer, then trash it, and if/when I need something, or have a project in mind, I go to Amazon first (yeehaw Prime!) And megahobby.com second.  Megahobby.com has, so far, been almost as good as amazon.  I am in southeast Pa, and they are based in Jersey, and their shipping is a prime-like two day for me, and their prices don't seem that bad either.

 

I kinda miss those days where you could get 4 1/72 scale A-4 Skyhawks on a high schooler's budget of around 10 bucks!

"...failure to do anything because someone else can do better makes us rather dull and lazy..."

Mortal as I am,I know that I am born for a day.  But when I follow at my pleasure the serried multitude of the stars in their circular course, my feet no longer touch the Earth...

 

  • Member since
    November 2003
  • From: Naples, FL
Posted by tempestjohnny on Saturday, April 27, 2019 8:08 AM

Justinryan215

back in my early model building days, early 90'so, squadron mail order was the "***"!  Sure, you had to mail your order form from the paper flyer found in finescale modeller, or the fuller catalog version if you've ordered previously, along with a check payment, and then wait "4-6 weeks for delivery", but back then, the anticipation was half the fun!

 

But, nowadays, I don't even bother!  I look through the monthly mailer, then trash it, and if/when I need something, or have a project in mind, I go to Amazon first (yeehaw Prime!) And megahobby.com second.  Megahobby.com has, so far, been almost as good as amazon.  I am in southeast Pa, and they are based in Jersey, and their shipping is a prime-like two day for me, and their prices don't seem that bad either.

 

I kinda miss those days where you could get 4 1/72 scale A-4 Skyhawks on a high schooler's budget of around 10 bucks!

 

If I could only have back all those Fujimi Skyhawks and Phantoms from the 80's and 90's that were blown up

 

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