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8 weeks to get a replacement part from Tamiya??????????

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  • Member since
    July 2014
Posted by batai37 on Tuesday, April 6, 2010 2:52 PM

Bgrigg

Maybe the carpet monster was doing some sampling?

LOL....

No carpet in the house...replaced it with tile several years ago. I really need to get some sort of floor mat for the floor where the workbench is though, for just such an eventuality.

Just goes to show that no matter how careful you may be, and I'm pretty careful in handling things, something like this is bound to happen eventually...which is why I think the manufacturers should have more robust parts replacement. It's just too damn easy to lose or damage things.

  • Member since
    May 2005
  • From: Left forever
Posted by Bgrigg on Tuesday, April 6, 2010 2:49 PM

Maybe the carpet monster was doing some sampling?

So long folks!

  • Member since
    July 2014
Posted by batai37 on Tuesday, April 6, 2010 2:44 PM

carsanab

Batai....what are you looking for???? Ive got a few Zero extra parts.....

Carlos

Part A14, the antenna part. I'm still trying to figure out how this part got snapped in half before I even removed it from the sprue tree. The broken-off half disappeared into some other dimension.

  • Member since
    April 2005
  • From: Monster Island-but vacationing in So. Fla
Posted by carsanab on Tuesday, April 6, 2010 10:05 AM

Batai....what are you looking for???? Ive got a few Zero extra parts.....

Carlos

 Photobucket

  • Member since
    August 2005
  • From: Sydney, Australia
Posted by Phil_H on Tuesday, April 6, 2010 2:23 AM

In a "worst case" scenario, you can order whole Taimya sprues from Rainbow Ten in Japan.

http://www.rainbowten.co.jp/english/

On the menu which appears at the left side, in the "shopping" box, select TAMIYA PARTS ORDER for details.

  • Member since
    November 2004
Posted by gumshoe59 on Tuesday, April 6, 2010 1:43 AM

They told me three months for a part for a F-16. Gave them my e-mail and was told they would contact me in three months.

John

  • Member since
    July 2014
Posted by batai37 on Monday, April 5, 2010 12:04 PM

Thanks for the input, but I just ordered another whole kit from a seller on Ebay because I really don't feel like waiting, since it's almost finished. Cost: $17 with shipping. Plus if I want to in the future, I can build one of the other variants of the Zeke.

  • Member since
    May 2005
  • From: Left forever
Posted by Bgrigg on Monday, April 5, 2010 11:52 AM

It certainly does seem like a long time. Quick email to a person in Japan, who goes and finds the sprue in the warehouse, put it in an envelope and mails it directly to the user. Seems like it should be faster than that.

But what is more likely is Tamiya USA makes weekly orders, which get processed in the following week, and then placed on board a container ship that takes 3 weeks to cross the Pacific and clear Customs, get unpacked at Tamiya USA and mailed to you. Eight weeks is an off the cuff answer, and you'll get is sooner than that. Better to under promise and over deliver! Or not. Replacement parts probably isn't a priority for anyone but you. Sad, but true.

Which kit and part? Maybe somebody here has it in their spares box?

So long folks!

  • Member since
    July 2014
8 weeks to get a replacement part from Tamiya??????????
Posted by batai37 on Monday, April 5, 2010 11:33 AM

I just called Tamiya to replace a part that got broken for the 1/48 A6M2 Zeke and was told that, since the part wasn't in stock and they had to order from Japan, it would be 8 weeks for them to receive it!

Has anyone else encountered this when ordering replacement parts from Tamiya? This is to replace a broken antenna part for the kit, and I'm just appalled that I have to wait at least 2 months in order to finish an almost-completed project on account of one little part. This seems grossly inefficient for a company in a super-modern nation like Japan. I'm tempted to just buy a whole other kit, since it's not particularly expensive to begin with.

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