Really? I have never had any "interesting" experiences there. Well, I guess that's not true. In a section near the models is the "Round Mound of Sound". A big fellow who talks really load, to everyone, and for a very long time. He is nice and all but I tend to try to hide when he is looking for something to do. If you get caught you will be involved in a conversation that will most likely end when someone finally needs to use the restroom.
There is nice employee (might be the manager I think) that wanders all over the store and surprisingly recognizes you after a few visits and is very kind and helpful. Cashier is a nice Lady. I have never dealt with any of the few RC guys, but considering they deal with Grumpy Airplane flyers all day they must have a lot of patience and good social skills.