sadly i need to post this.

fightnjoe

Member since
September 2011

Posted by fightnjoe on Thursday, July 22, 2004 7:09 AM

elfkin thanks. i will give them another shot. boy i would love to have the kit. it is a subject that is close to my heart. the only thing that really bothered me is how this has happened. the only word i have gotten is that the kit will be shipped soon. not it is oos or the mfg hasnt shipped yet. either one of those would have satisfied me. but the no news is good news idea didnt work. but that is just my customer service background. ah well i will send them another email. we shall see.

joe

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Anonymous

Member since
November 2005

Posted by Anonymous on Thursday, July 22, 2004 5:02 AM

GOOD TO KNOW THAT IS WHY I ALWAYS USE A LHS....
And just realised my caps key was on...lol

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elfkin

Member since
March 2003

Posted by elfkin on Wednesday, July 21, 2004 11:45 PM

Hi fightnjoe,
I had met (last year at a convention/model show) one of the principles at AvUsk;
he seemed very smart and customer friendly. I really suggest you try contacting them via the phone or registered/certified letter. I know they advertise in FSM and SAMI, and I have seen some of the newer kits here in shops in the Twin Cities. As Mr.Hansen stated, they may be at the mercy of a manufacturer or vendor who has not delivered the goods; in any case, I am sure they will make it right if you tell them you want your money back. Hope it works out for you!

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paulnchamp

Member since
January 2003
From: Warwick, RI

Posted by paulnchamp on Wednesday, July 21, 2004 7:50 PM

Sorry about your B-18, Joe, but thanks for the warning.
Paul

Paul "A man's GOT to know his limitations."

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fightnjoe

Member since
September 2011

Posted by fightnjoe on Wednesday, July 21, 2004 6:45 PM

i just wish i had not made them mistakes i did. first i did not make sure they had the kit, i did not call them at all, i have not specified the money back (i really want that kit), and i didnt post this much much earlier. i am too laid back for my own good. i just wish i had done some things different.

joe

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Anonymous

Member since
November 2005

Posted by Anonymous on Wednesday, July 21, 2004 5:42 PM

what company is this?

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BlackWolf3945

Member since
December 2002
From: Pominville, NY

Posted by BlackWolf3945 on Wednesday, July 21, 2004 4:30 PM

I used to deal with AvUsk when it was the original crew out in Washington and had no real trouble with them, great folks. They were up front and honest and if it was gonna be a mega-wait, they told you.

The new crew in Nebraska left a bad impression on me the one and only time I actually met them. I don't think they'd deliberately hoop someone, but they definitely were not the same type of people as the original Uskians and they certainly didn't have the same customer service qualities.

Nevertheless, and I hate to agree with the forum Führer here, one of Aviation Usk's main problems over the years has, indeed, been the fact that quite often they have to wait on the manufacturer(s), especially given the type of products they offer.

Hopefully things'll work out for you Joe...

Fade to Black...

Steve O. Reno Check Out My Photo Sets on Flickr

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ajlafleche

Member since
December 2002
From: Massachusetts

Posted by ajlafleche on Wednesday, July 21, 2004 10:13 AM

Joe,
The website has a phone number...have you tried that approach?

Remember, if the women don't find you handsome, they should at least find you handy.

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Anonymous

Member since
November 2005

Posted by Anonymous on Wednesday, July 21, 2004 9:42 AM

Always frustrating when you take a chance, and then begin to suspect you've been hosed. But maybe they're being held up by a kit manufacturer who hasn't delivered the promised kits on time (often a problem with small kit mfrs). Joe, in your e-mails have you specifically asked them to refund your money?

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scottrc

Member since
December 2003
From: 37deg 40.13' N 95deg 29.10'W

Posted by scottrc on Wednesday, July 21, 2004 8:38 AM

I don't know about those boys, they have been hot and cold with me. One order would go really swell with great service and then another order would have the ball dropped and I would get the worse service.

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zokissima

Member since
July 2003
From: Toronto, Ontario, Canada

Posted by zokissima on Wednesday, July 21, 2004 7:54 AM

Tough break. But why would you hate to poste negative comments about a company, especially one treating a paying customer as such? That's all a part of the forum community, and I for one very much appreciate being forwarned. Were I to get ripped off, I would post and post and post spreading the word so that others do not waste/lose their money as I would have.

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fightnjoe

Member since
September 2011

Posted by fightnjoe on Wednesday, July 21, 2004 7:13 AM

sorry if i scared anyone. i just hate to post a negetive comment on the forums about a company. i am even seeing some good out of the company revell. i just thought i should post my experience and give everyone more info on avusk.

joe

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qmiester

Member since
May 2003
From: Central USA

Posted by qmiester on Wednesday, July 21, 2004 6:11 AM

Joe,

Sorry to hear about your problems and thank you for the heads up. Unfortunately, buying off the net or over the telephone is almost a double edged sword. If you pay with money order as you did, and the item is not delivered as in your case, it's almost impossible to get your money back. And if you use your credit or bank card, there's a fair to middling chance someone will end up with the numbers off of it and use it for their own ends. Unfortunately don't know what the answer is to these problems.

Quincy

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Anonymous

Member since
November 2005

Posted by Anonymous on Wednesday, July 21, 2004 3:27 AM

hhhhmmmmmmm........an idea from a revolutionary reject from the 60's ........ Confused [%-)]

how 'bout if we all emailed on Joe's behalf...... Evil [}:)]

i know it would be my pleasure to pen a scathing reprimand to avusk.

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Anonymous

Member since
November 2005

Posted by Anonymous on Wednesday, July 21, 2004 3:15 AM

Avusk eh,i'll stay away from that one,Thanks for the warning Joe.....
Cheers J.S

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J-Hulk

Member since
February 2003
From: Tochigi, Japan

Posted by J-Hulk on Wednesday, July 21, 2004 3:05 AM

Thanks for the heads up, Joe.
Actually, I'm glad to hear that's all it was! (Not to make light of the situation, but I thought something was gravely wrong with you!)

I think that's one of the valuable things about a forum like this; the ability to warn fellow hobbyists about dodgy businesses.
Thanks, Joe!

~Brian

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tigerman

Member since
March 2003
From: Rain USA, Vancouver WA

Posted by tigerman on Tuesday, July 20, 2004 10:00 PM

Whew, scared me Joe. Sorry to hear of your unfortunate episode. Are they local? I had one disappointment with Greatmodels, but still do business with them. Overall, their decent.

Eric

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rjkplasticmod

Member since
February 2003
From: A Spartan in the Wolverine State

Posted by rjkplasticmod on Tuesday, July 20, 2004 9:32 PM

Joe, really sorry to hear this story. I have never ordered from that Company & based on your experience, I won't in the future. Thanks for the warning.

Regards, Rick

RICK

At My Age, I've Seen It All, Done It All, But I Don't Remember It All...

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fightnjoe

Member since
September 2011

Posted by fightnjoe on Tuesday, July 20, 2004 8:41 PM

unfortunately no credit card. money order was the means of payment. i have emailed them but i just get it will be shipped soon.

joe

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saltydog

Member since
July 2003
From: Lower Alabama

Posted by saltydog on Tuesday, July 20, 2004 8:36 PM

stuff like that can definetly wear the patience thin joe!! wish i could do something to help you. i'm assuming that you've tried to contact these people through various sources? did you charge it to your credit card? there are truely some disturbed people out there that think of this type thing as entertaining. sorry joe. later.

Chris

The Origins of Murphy's Law: "In the begginning there was nothing, and it exploded."!!! _________ chris

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fightnjoe

Member since
September 2011

sadly i need to post this.

Posted by fightnjoe on Tuesday, July 20, 2004 8:26 PM

i didnt want to post negetive comments about any company (other than revell of course) on this forum. i was hoping that i would be able to avoid it. but i feel i have to post this as a warning to others that may be thinking of using avusk.

i ordered one kit from this company at the end of feb. i studied the site and understood the order would take 4 to 6 weeks. i accepted this and ordered anyway. now it is july and i still have recieved no kit. i waited thinking they were swamped with work. but enough is enough. i am now feeling that i have been ripped off. i no longer expect the kit or the money back.

i have heard that others have recieved their orders within reasonable time frames. i am rather frustrated and angry that this kit, a 1/72 b-18, will not grace my display cases. it was something i wanted badly. as there is no other source for this subject i guess i am out of luck.

joe

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