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Sprue Bros. - Wow!

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  • Member since
    March 2005
  • From: West Virginia, USA
Sprue Bros. - Wow!
Posted by mfsob on Saturday, August 19, 2006 10:38 AM

It doesn't take much to keep me happy, but one thing a business can do to turn me into a customer for life as opposed to a one-time buyer is to provide SERVICE. Sadly, few of the on-line shops seem to understand that most of us are even willing to pay a little bit more if we get that very simple commodity in return.

That is why I have to give a big thumbs-up to Sprue Brothers Models. I placed my first order with them on a Wednesday afternoon, and had the package by Saturday morning. This in spite of me screwing up and placing two separate orders instead of the one I intended. Everything ordered arrived in the same box. Everything was as advertised. Everything was well packaged. I couldn't ask for anything more.

 

  • Member since
    August 2003
  • From: Camp Leatherneck, Afghanistan
Posted by bilbirk on Saturday, August 19, 2006 1:39 PM
I gotta agree with you they don't mess around. If its on their website they have it and if you try and order more than what they have it will adjust to what they have on hand, like paintThumbs Up [tup]Thumbs Up [tup]
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