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Lost a tamiya part, what now???

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  • Member since
    July, 2018
Lost a tamiya part, what now???
Posted by Dutch-modeler on Wednesday, March 13, 2019 11:34 AM

So today I found out I lost a part of my tamiya Bf109 E4 1/48. I lost a canopy part so there is no way to replicate it. It’s regarding the last out of three canopy parts, the one behind the seat.

Does anyone know how tamiya their “missing parts“ policy works? Or do They even have one? 

I hope their is anyone out there who can help me, thanks in advance! 

  • Member since
    December, 2002
  • From: Valrico, FL
Posted by HeavyArty on Wednesday, March 13, 2019 12:14 PM

Tamiya is very good about replacing parts.  Contact them through their Tamiya USA website:  https://www.tamiyausa.com/contact/

They will usually replace parts for free, if not, you can buy whole sprues for a small fee, usually about $5 per sprue.

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  • Member since
    November, 2008
  • From: Central Florida
Posted by plasticjunkie on Wednesday, March 13, 2019 2:01 PM

I have gotten replacements from Tamiya free of charge. 

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

  • Member since
    July, 2018
Posted by Dutch-modeler on Wednesday, March 13, 2019 4:39 PM

plasticjunkie

I have gotten replacements from Tamiya free of charge. 

 

I just send a message via the website “heavyArty” gave me.

so now my question is, how did this work out for you? Is it a lot work to request missing parts or was It really easy? 

  • Member since
    February, 2006
  • From: Boston
Posted by Wilbur Wright on Thursday, March 14, 2019 1:17 AM

They have been very good with me.  Last year I bought the 1/32 F-15E Bunker Buster and the canopy had a slight problem.  They sent me a new one in a couple of weeks.

I would call them instead of e-mail and have the Tamiya part number from the Instructions Parts list.

  • Member since
    November, 2008
  • From: Central Florida
Posted by plasticjunkie on Thursday, March 14, 2019 8:33 AM

Dutch-modeler

 

 
plasticjunkie

I have gotten replacements from Tamiya free of charge. 

 

 

 

I just send a message via the website “heavyArty” gave me.

so now my question is, how did this work out for you? Is it a lot work to request missing parts or was It really easy? 

 

Was a snap. One time I sent them an email explaining that that I bought the model on eBay and the barrel was missing. I expected them to say that I was SOL since it was second hand purchased. Didn’t hear anything for a couple of weeks then a small box showed up with the metal barrel. 

Another time a part was warped so I shot them an email with the info and got my replacement in a couple of weeks. Revell used to be like that too.

 GIFMaker.org_jy_Ayj_O

 

 

Too many models to build, not enough time in a lifetime!!

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