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HobbyBoss Su-27 Flanker B help

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  • Member since
    April 2020
  • From: Central CT
HobbyBoss Su-27 Flanker B help
Posted by xenon55 on Wednesday, July 15, 2020 6:31 PM

I purchased a HobbyBoss 1/48 Su-27 a few weeks ago and got around to giving it a look over last night. That's when I noticed that I'm missing the sprue that has the parts for the seat and control stick, and received two sprue a for the front landing gear. I contacted HobbyBoss about a replacement, but haven't heard back yet. Even if they send me a replacement, who knows when it'll actually ship. I'be been waiting since April for Kinetic to send me a replacement canopy for a F-18 that was damaged in my kit. Obviously the delay is due to the coronavirus.

I found replacement resin seats, but wasn't planning on using one. I already bought Eduard photoetch for the HobbyBoss seat and cockpit, but can't find a control stick without buying a complete resin cockpit. So does anyone know where I might be able to find a replacement sprue or a resin control stick? I did a quick Google search and didn't find anything.

 

  • Member since
    June 2008
Posted by lewbud on Thursday, July 16, 2020 1:21 AM

Did you buy it from a shop or did you get it mail order?  If you got it from your local hobby shop, see if they're willing to exchange it or give you a refund.  If you got it through an online retailer, see if they are willing to either send you the missing sprue or replace the kit. It can't hurt to ask.

Buddy- Those who say there are no stupid questions have never worked in customer service.

  • Member since
    June 2014
Posted by BrandonK on Thursday, July 16, 2020 9:36 AM

Another solution is to look on Evilbay and see if anyone is selling parts, started kits or whatnot that are cheap and will solve the problem. I get many kits and parts that way to correct issues I've created or to get resin parts on the cheap in estate kits that sell far below thier price to get pieces seperately. It's a long shot, but may pay off.

BK

On the bench:

A lot !! And I mean A LOT!!

2024 Kits on deck / in process / completed   

                         14 / 5 / 2  

                              Tongue Tied

  • Member since
    April 2020
  • From: Central CT
Posted by xenon55 on Friday, July 17, 2020 8:47 PM

I bought it online, but it is now backordered. So no return and swap. I don't believe the place I ordered it from would be willing to send me just the missing sprue, because of a few different interactions I had with them.

I also checked eBay and didn't find anything.

Thanks for the suggestions though.


I did hear back from HobbyBoss and even though the kit was missing the sprue (sealed box btw) and had a duplicate of another sprue, they want me to buy the missing one. It's not a huge dollar amount, but I'll think twice about buying another kit of theirs since it was their mistake.

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